Careers at Virginia Tech

Assistant Director for International Student Services

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Work type: Administrative & Professional
Senior management: Vice President for Student Affairs
Department: Cranwell Int'l Ctr - E&G
Location: Blacksburg, Virginia
Categories: Student Affairs / Services

Job Description

When was the last time you changed the world? In Virginia Tech’s Division of Student Affairs, that’s exactly what we’re doing every day—guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow.

We’re currently searching for an Assistant Director for International Student Services to join the Cranwell International Center (CIC) team in Blacksburg, VA to help us in our mission. This position reports to the Associate Director for International Student Services (ADISS) and serves in a leadership role in Cranwell International Center, working to ensure the university's compliance with federal regulations governing the enrollment of international students and exchange visitors while managing a portfolio of immigration casework and advising international students, functioning as a Designated School Official (DSO) and Alternate Responsible Officer (ARO), certified by the US Department of Homeland Security (DHS) and the US Department of State (DOS) respectively, utilizing the DHS Student and Exchange Visitor Information System (SEVIS), and requiring specialized knowledge and expertise for the interpretation and application of complex federal regulations and academic policies and procedures.

The Assistant Director will be a critical part of the International Student Services leadership, working in coordination with the ADISS. The AD will be responsible for supervision of the international student advisors and will provide primary oversight over one or more areas of International Student Services [assessment, communication, outreach, etc.] which is assigned, consistent with the needs of the unit, and in coordination and cooperation with the Associate Director. If you’re passionate about joining a team that supports 3,500+ international students, please continue reading.

Here’s what you need to know about the role:

1. You’ll be joining the Cranwell International Center, a department that exists to articulate, advocate, and act in support of international students, amplifying their contributions to the Virginia Tech community and to the advancement of the university as more globally oriented and internationally connected.

2. You’ll report to the Associate Director for International Student Services (ADISS). This position is a Regular, Calendar Year, 100% Administrative Professional appointment.

3. You’ll be responsible for supporting the ADISS in creating and sustaining an excellent advising experience for Virginia Tech international students through supervision, project support, immigration case management, and student advising.

4. You’ll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division.

5. You’ll be offered a salary range from $60,000 - $65,000 plus a comprehensive benefits package that includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more!

Required Qualifications

-Master's degree
-Experience and strong understanding of Department of Homeland Security regulations as it pertains to F-1 students.
-Demonstrated experience developing, reviewing, and implementing processes and procedures
-Excellent organizational skills and attention to detail
-Demonstrated strong interpersonal communication skills
-Experience working with diverse populations within an intercultural context
-Demonstrated ability to plan and deliver professional presentations
-Demonstrated ability to work well under pressure and balance competing priorities
-Demonstrated commitment to diversity, equity, inclusion and belonging
-Demonstrated proficiency using the US Department of Homeland Security’s (DHS) Student and Exchange Visitor Information System (SEVIS)
-Eligibility for certification by DHS as a Designated School Official (DSO) and certification by the US Department of State as an Alternate Responsible Officer (ARO) – must be US citizen or US lawful permanent resident

Preferred Qualifications

-Active involvement with NAFSA: Association of International Educators or other higher education associations
-Experience as an Alternate Responsible Officer
-Demonstrated experience mentoring and/or training International Student Advisors/DSOs
-Experience and understanding of Department of Homeland Security regulations as it pertains to J-1 students.
-Experience with Banner or other SIS
-Experience with Sunapsis or other student immigration management software
-Demonstrated experience mentoring and/or training junior International Student Advisors
-Fluency in a foreign language
-Experience living or studying abroad

Pay Band


Appointment Type


Salary Information

$60,000 - $65,000

Review Date


Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please, contact Cristina Rosa Castaner at during regular business hours at least 10 business days before the event.

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