Stewardship Officer
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Job no: 530507
Work type: Administrative & Professional
Senior management: Senior Vice Pres Advancement
Department: University Development
Location: Blacksburg, Virginia
Categories: Advancement, Academic Advising / Support, Administrative / Clerical, Student Affairs / Services, Alumni Relations
The Stewardship Officer is a member of the Advancement Division's Donor Relations team with responsibilities to pursue and promote the overall institutional goals related to best in class stewardship, relationship building and customer service for internal and external constituents. This role will contribute to the Virginia Tech goal of increasing donor retention and the alumni giving rate. The Stewardship Officer will create and implement an annual strategy to manage, coordinate and distribute customized stewardship for a portfolio of donors who have supported Virginia Tech.||This position manages multiple and competing priorities in the dynamic Donor Relations environment. This role is part of a transparent, innovative, high performing and dynamic team. The Stewardship Officer demonstrates best in class standards including being meticulously accurate and anticipating constituent needs. This position has frequent contact with internal and external constituents providing information and assisting in the resolution of questions while maintaining confidentiality of sensitive donor information.
Additional duties may include strategic collaboration with university partners, along with internal and external stakeholders to ensure alignment with the Advancement Division Stewardship Plan and best in class stewardship initiatives. The Stewardship Officer will be responsible for things such as leading gift acknowledgment processes, overseeing stewardship content and strategic messaging, and audience based or personalized stewardship plans. Additional responsibilities could also include leading scholarship stewardship, executing strategic stewardship for initiatives such as Giving Day, or helping to ensure appropriate documentation and stewardship of leadership, major, and principal gifts.
Master’s degree or Bachelor’s degree and experience equating to an advanced degree.
Demonstrated experience with multitasking, working independently with attention to details in a fast paced, goal and deadline-driven team environment.
Ability to handle confidential materials and information.
Demonstrated experience in using Microsoft Office products.
Demonstrated project management experience involving analyzing data, problem solving with strategic approach, as well as creative and critical thinking.
Demonstrated experience with communication in a professional setting (e.g. individual correspondence, proposals, report writing, marketing.)
Experience outlining and implementing plans, managing projects, and analyzing data.
Demonstrated experience in using a constituent database, such as Blackbaud or a similar system.
Familiarity with Advancement operations, donor relations, alumni operations, event management, and/or volunteer programs.
Demonstrated experience interacting and collaborating with internal and external stakeholders such as faculty, staff, volunteers, alumni, donors, students, and external vendors.
Experience developing effective strategies to foster relationships and engagement.
Ability to speak and write articulately, persuasively and with sensitivity to donor concerns.
Ability to effectively write and manipulate database queries for the retrieval and production of detailed constituent information.
The successful candidate will be required to have a criminal conviction check.
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Advancement Human Resources at advhr@vt.edu during regular business hours at least 10 business days prior to the event.
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