(Senior) Product Manager, Transaction Banking in Hong Kong

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Senior Application Development Manager (Smart Work and Efficiency Division) in Hong Kong

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(Deputy/Assistant) Personal Banking Manager/ (Deputy/Assistant) Customer Service Manager in Hong Kong

Closes:Jan 01 2027

CSM/PBM promote financial products and services to customers and solicit new business opportunities.

Customer Service Ambassdor (Contract) in Hong Kong

Closes:Dec 31 2030

Responsibilities: • Greet customers and assist in escorting customers including platform, answering enquiries in order to promote customer experience excellence and enhance its competitiveness by leveraging and strengthening the growth in business sales productivity; • Assist in managing the bank hall environment to divert customers in queue and counters, and assist in promotion of automated banking in order to deliver a high standards of professional and effective services, whereby improve overall customers waiting times; • Define customers’ needs and refer to frontline sales and service staff in order to facilitate customers’ satisfaction. Requirements: • Diploma holder or above • At least 1 years’ solid working experience in customer service/management experience, Good in Chinese, English and Putonghua • Customer-oriented, proactively with excellent interpersonal skills to enhance customer relationship • Able to analyze and tackle problems independently with good ability to handle crisis management • Process cooperative spirit and team’s morale with colleagues • Candidates with less experience may be considered as contract position • Willing to perform shift duties and work no more than 17 hours per week

Retail Network Trainee in Hong Kong

Closes:Dec 31 2026

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