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Assistant Director – Academic Support Services - 997677
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Job Number: 506222
Work Type: Full Time with Full Benefits
Location: Fort Lauderdale-Davie, Florida
Department: UG Tutoring and Testing Center
Categories: Academic & Career Advising / Support
| About Us: |
We are excited that you are considering joining Nova Southeastern University!
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. NSU considers applicants for all positions without regard to race, color, religion, creed, age, sex, sexual orientation, gender identity or expression, genetic information, disability, political affiliation or belief, national origin, marital or veteran status or any other legally protected status. |
| Job Title: | Assistant Director – Academic Support Services - 997677 |
| Location: | Fort Lauderdale-Davie, Florida |
| Work Type: | Full Time with Full Benefits |
| Job Category: | Exempt |
| Hiring Range: | Commensurate with experience |
| Pay Basis: |
Annually |
| Subject to Grant Funding?: | No |
| Essential Job Functions: | 1. Plans, directs, supervises, and coordinates work activities of subordinates and staff, including hiring, coaching, evaluating, and terminating, all in accordance with University policies and procedures. 2. Prepares, updates, and ensures accuracy of information provided to students regarding examination application procedures, fees, sample questions, and administration. 3. Serves as assigned Institutional Test Administrator/Master Site Administrator for examinations received from outside institutions. 4. Assists in arrangements for test proctoring for NSU students at other institutions or other site locations. 5. Oversees use of Banner for obtaining student data and input of test scores. 6. Oversees the academic success coaching program. 7. Develops strategic outreach initiatives and established program objectives designed to support academic success within the undergraduate population. 8. Recruits, hires, schedules, supervises, trains, and evaluates tutors in proper procedures and effective tutoring techniques in compliance with CRLA certification. 9. Responsible for CRLA certification materials, applications, and credentialing of tutors and center. 10. Assists in the development and execution of marketing strategies with an emphasis on target students and at-risk students. 11. Assists in the development and execution of policies and procedures in response to student retention and student success efforts. 12. Fosters and maintains strong working and collaborative relationships with faculty and academic administrators. 13. Assists with departmental activities related to Shark Preview. 14. Completes special projects as assigned. 15. Performs other duties as assigned or required. |
| Marginal Job Functions: | 1. Oversees transactions processed via online U-Pay system; ensures accuracy of funds deposited to Bursar's office. 2. Serves on college and University committees. |
| Required Knowledge, Skills, & Abilities: | KNOWLEDGE: 1. Basic knowledge of math, science, writing, education, psychology, or a related field. 2. Customer and Personal Service - Thorough knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction. 3. English Language - Thorough knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 4. Education and Training - Thorough knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. 5. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint). SKILLS: 1. Active Listening - Advanced skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 2. Critical Thinking - Advanced skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 3. Reading Comprehension - Proficient understanding of written sentences and paragraphs in work-related documents. 4. Speaking - Proficient skills in talking to others to convey information effectively. 5. Judgment and Decision Making - Advanced skills in considering the relative costs and benefits of potential actions to choose the appropriate one. 6. Writing - Advanced skills in communicating effectively in writing as appropriate for the needs of the audience. 7. Complex problem solving – proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. ABILITIES: 1. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 2. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events). 3. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. 4. Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). 5. Ability to work in a culturally diverse environment. 6. Ability to work independently or as part of a team. 7. Ability to work evenings and weekends as needed. PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: 1. Speech recognition - must be able to identify and understand the speech of another person. 2. Speech clarity - must be able to speak clearly so others can understand you. 3. Near vision - must be able to see details at close range (within a few feet of the observer). 5. Travel - must be able to travel on a daily and/or overnight basis. 6. May be required to work nights or weekends. 7. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 8. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards |
| Job Requirements: | |
| Required Certifications/Licensures: | |
| Required Education: | Bachelor's Degree |
| Major (if required): | |
| Required Experience: | Minimum two (2) years of experience in an educational environment or related field. |
| Preferred Qualifications: | 1. Master's Degree. 2. Experience in a supervisory role. |
| Is this a safety sensitive position? | No |
| Background Screening Required? | No |
| Pre-Employment Conditions: |
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| Sensitivity Disclaimer: | Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. |
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Applications close: Eastern Standard Time