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Position Detail - Area Coordinator, Community & Belonging

Area Coordinator, Community & Belonging

Apply now Job no: 492813
Work type: Staff Full-time
Location: South Hadley, MA
Categories: Student Life/Involvement

Position Type: Staff Full-time

Hours per week: 37.5   

Weeks per year: 52

Work Schedule: M-F 9am-5pm, some evening and weekends 

Salary:  $44,000 a year

Department Summary & Job Purpose:

The Area Coordinator is a 12-month position who reports to the Associate Director of Residential Life. The Area Coordinator is responsible for the overall functioning of a student residential area of campus consisting of 5-7 residence halls, including direct supervision of Residential Fellows and Resident Advisors. Area Coordinators work with the Associate Dean of Students & Director of Residential Life and Associate Director of Residential Life to develop an environment where individual responsibility and respect for differences are fostered and valued. In addition, the Area Coordinators are responsible for planning and promoting programmatic initiatives that will support community development. Special preference will be given to those with experience working in living-learning communities. Serving in the on-call rotation requires a 15 minute response time. A partially furnished apartment with utilities included. This is an ideal position for a new professional. Bachelor’s Degree is required. This is an entry-level position with a limit of three years, with a possibility of extension for one additional year max.


Core Job Duties and Responsibilities: 

  • Train, supervise, support, and evaluate 4-6 Residential Fellows and 25-35 Resident Advisors through one-on-ones, group meetings, and other office communications.
  • Advise and support Residential Fellows in the mentoring of the Resident Advisor staff in their respective area.
  • Participate in the Professional Staff on Call rotation and provide crisis intervention in emergency situations including contact with Public Safety & Service, Health and Counseling Services, and direction to paraprofessional staff. 
  • Be available in your office during your scheduled office hours. 
  • Check and return voicemail, email, and other correspondences in a timely fashion. 
  • Collaborate with and make referrals to other departments as appropriate (Public Safety & Service, Counseling Services, AccessAbility Services, Health Services, Student Involvement, etc.). 
  • Enforce campus residential, social, community, and alcohol policies as mandated by Mount Holyoke College and the Commonwealth of Massachusetts.
  • Serve as a judicial/conduct officer, handling College response to student violations of college policy
  • Serve as the point person for Residential Life processes including summer training, January training, and Dive In Movie. 
  •  Develop a curriculum that meets the academic and social needs of the students that live within living learning communities in your area. 
  • Design various initiatives for first generation college students including National First Generation College Student Day Celebration and National First Gen Week. 
  • Serve on the First Gen Support Network, designing unique parent orientation sessions, faculty/student mixers, and welcome programming for first generation college students 
  • Plan, develop and implement formal and informal educational and social programs for student staff, area- and campus-wide to promote visibility and community development.
  • Assist with housing processes (i.e. room assignments, room changes, roommate mediation, and housing lottery). 
  • Participate on various committees on campus and perform other duties as requested by the Associate Dean of Student & Director of Residential Life and the Vice President of Student Life/ Dean of Students.
  • Serve as a resource for students, parents, and other departments. 
  • Manage the physical office space for professional and student staff
  • Oversee the program supplies and kits, bulletin board library, and resource room
  • Hire, train, and supervise the office assistants for the Safford Office. 
  • Collateral Assignment- Community & Belonging: Assist Community and Belonging by serving as an advisor or mentor to identity based student groups, cultural houses and Living Learning Communities. Take on administrative functions that benefit Community and Belonging for student organizations and/or cultural houses. Help lead staff meetings and training for students groups that work with Community and Belonging. Advisor/mentor students who serve in identity based student organizations, the cultural centers, or other student groups run through Community and Belonging. Advise committees through Community and Belonging as needed. Attend some Community and Belonging meetings Work with the Office of Diversity, Equity, and Inclusion on events and as a liaison to student groups 

Qualifications: Bachelor's degree required.
• Must have an understanding of values and expectations of a women's college that is a gender diverse, research liberal arts college.
• Demonstrate intercultural, diversity and inclusion competencies and a commitment to working with diverse populations.
• Working knowledge of principles, practices, and theories of student learning and development; understanding of the cultural, social, and educational needs of students in residential communities.
• Demonstrated ability to creatively and efficiently solve problems, using sound judgment, assuming ownership of a problem, and resolving challenges in a collaborative manner.
• Demonstrated organizational skills.
• Demonstrated ability to communicate effectively in writing and orally.
• Demonstrated commitment to supporting the department's goal in creating and engaging in inclusive, compassionate, and authentic communities.

Preferred Qualifications: • Master's degree in higher education/student affairs or equivalent is preferred.
• Agility and familiarity with Google suite, Canva, database systems such as Residence, Starfish, Colleague, and computer literacy preferred.
•Experience working with living-learning communities and international students.

License/Certifications: Valid Drivers License allows the employee to be certified to drive one of the vehicles in Mount Holyoke College's small fleet for departmental use. Not a requirement.

Compliance Requirements: 

Physical Demands:  • Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work
involves sitting most of the time. Jobs are sedentary if walking and standing are required only
occasionally and all other sedentary criteria are met.
• Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Sufficient clarity of speech required includes those which permit the employee to discern verbal instructions and communicate effectively in person and by telephone.
• Employee talks in front of large groups of people on a daily basis.
• Employee speaks with students and other faculty daily by telephone, e-mail, or in person on a
daily basis.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction.
• Ability to receive detailed information through oral communication, and to make the
discriminations in sound.
• Repetitive motion: Substantial movements (motions) of the wrists, hands, and/or fingers
• The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.

Working Conditions: The employee is not substantially exposed to adverse environmental conditions unless on call in which activities may occur inside or outside.  

Background Checks:

Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified
employees that will allow all of its students, faculty, staff and those associated with them to successfully
carry out the mission of the college. As a condition of employment, the College will conduct appropriate
background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as
the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver

Credential) are completed and utilized in the hiring process and Five College Office of Compliance and
Risk Management as the office responsible for facilitating background checks as articulated in this policy.

Special Instructions for Applicants: 

Apply online by application deadline. Application materials must include 1) a cover letter summarizing
interests and qualifications, 2) a complete resume or curriculum vitae, and 3) contact information for 3
professional references. 

Mount Holyoke College is a women’s college that is gender diverse. The College is committed to providing equal access and opportunity in employment and education to all employees and students. In compliance with state and federal law, Mount Holyoke College does not discriminate on the basis of race, ethnicity, color, genetic information, sex, national or ethnic origin, religion, age, physical or mental disability, marital status, sexual orientation, pregnancy, gender identity or expression, ancestry, veteran or military status, or any other legally protected status under federal, state or local law. The College does not discriminate on the basis of gender in the recruitment and admission of students to its graduate program.

Mount Holyoke College is an Equal Opportunity Employer. 

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