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Position Detail - Associate Director, Admission

Associate Director, Admission

Apply now Job no: 493072
Work type: Staff Full-time
Location: South Hadley, MA
Categories: Admission

Position Type: Staff Full-time

Hours per week: 37.5   

Weeks per year: 52

Work Schedule: 8:30am to 5:00pm 

Department Summary & Job Purpose:

Mount Holyoke College is a highly selective gender-diverse women’s college. The first of the Seven Sister colleges, we are a noted leader in liberal arts education with a mission grounded in the conviction that women can – and should – make a difference in the world.

Mount Holyoke attracts ambitious and independent-minded students to our inclusive and socially conscious community of 2,200 students, who hail from nearly all 50 states and 74 countries. One of the most diverse liberal arts institutions in the U.S., the College combines rigorous, innovative academics with embedded career experiences that prepare students for leadership on a global scale. Our graduates are consistently recognized for doing groundbreaking work – in all fields, on all continents, and in a vast array of languages. Read more about Mount Holyoke here.

The Office of Admission engages in a sophisticated and robust recruitment program to bring in a class of 525 first-year students each cycle. The Office of Admission processes nearly 5000 first year, transfer and Frances Perkins Scholar applications each year, approximately 1400 of which are from international students. Under the supervision of the Director of International Admission, the Assistant/Associate Director of International Admission, is a strategic partner in the efforts to recruit and enroll the most qualified undergraduate students from around the world and conveys key institutional messages to prospective students and parents on- and off-campus and cultivate professional relationships with guidance counselors and educational organizations.

 

Core Job Duties and Responsibilities: 

  • Travel & Recruitment
    • Travel approximately 6 weeks per year (fall and spring), sometimes in collaboration with other colleges, visiting high schools overseas and delivering key messages about the College in public presentations to diverse audiences; discern the most appropriate style of communication to effectively deliver messages to each unique audience population; create electronic visuals to accompany the presentation
    • Plan recruitment trips in assigned travel territory (including liaison work with schools, counselors, and other educational stakeholders, in addition to prospective students and families)
    • Collaborate on program development, organization, and implementation of strategic international admission initiatives relating to recruitment and travel
    • Represent the College internationally, at high schools and other recruitment venues, including college fairs, interview days, group information sessions, and other off-campus events
    • Create videos, as needed, to explain aspects of Mount Holyoke’s admission process and as required for virtual recruitment activities 
  • Reading & Evaluation
    •  Partner with the Director of International Admission to determine reading territories, monitor reading progress, develop communication about incomplete applications and train domestic staff to understand English proficiency expectations and required financial qualifications
    • Read and evaluate applications from assigned territories
    • Guide and support applicants within assigned territories, including individualized outreach
    • Consult with colleagues in Mount Holyoke's Office of Student Financial Services (SFS) about need-sensitive admission decisions
  • Reporting & Analytics
    • Partner with the Director of International Admission in the use of coding tools to provide a hierarchy of possible decisions for each candidate
    • Assess effectiveness of annual recruitment travel using data analytics platforms and information; recommend changes and suggest new approaches 
  • Program Responsibilities
    • Coordinate and manage specific constituent relationships and partnerships with scholarship organizations
    • Represent the Office of Admission campus wide committees, when required 
  • Staff Supervision
    • Associate level candidate will supervise a member of the admission staff 
  • Other
    • Perform other duties as assigned 

Qualifications: 

• Bachelor’s degree; a minimum of three (Assistant level) or five (Associate level) years professional experience in international admission or three year, preferably in a selective college/ university environment, including international recruitment travel and selection
• Knowledge of a wide range of foreign education systems and testing programs
• Ability to use data to make strategic decisions
• Knowledge of major English proficiency tests
• Knowledge of Technolutions Slate or similar CRM
• Established relationships with college counselors and international admission colleagues
• A history of public presentations, including conferences such as International ACAC or the Council of International Schools
• Strong facility with Google Suite, Microsoft PowerPoint and Excel
• Experience setting up and conducting Zoom meetings and webinars, and utilizing appropriate visuals to accompany presentations
• Experience arranging admission events at venues in other countries
• Superior oral, analytic and written communication skills; ease and comfort with public speaking; an ability to engage with large and small audiences of prospective students, families, and counselors
• Ability to work collegially with a diverse group of students, faculty, staff, and visitors
• An appreciation of the liberal arts and an ability to communicate its value in a women’s college context
• Sense of humor and ability to remain flexible in carrying out multiple projects and tasks, sometimes with changing priorities

Preferred Qualifications:

• Knowledge about and passion for women’s colleges and gender affirming communities
• Experience managing student employees
• Experience managing vendor relationships
• Experience working with alum volunteers
• Passion for traveling independently and an interest in learning about different cultures
• Proficiency in more than one language is preferred

License/Certifications:

  • A current, valid US driver’s license and passport (or passport eligibility). Non-US citizens must have legal status to work in the US.

Compliance Requirements: 

Physical Demands: 

• Ability to lift and move travel materials and luggage weighing up to 50 pounds
• Ability to stand for extended periods during college fairs, ranging from 1 - 4 hours at a time, and public presentations
• Ability to travel in hot climates and at high altitude (short stints above 7500 feet are possible)
• Ability to speak comfortably and confidently in front of large groups of people is essential
• Ability communicate with students and other constituents daily by telephone, e-mail, or in person
• Ability to operate office equipment and computers (sometimes spending full days using a computer) to perform essential duties

Working Conditions: 

• Evening and weekend work expected during peak busy seasons in recruitment and selection cycles (fall, winter and early spring); a willingness to work before or beyond official business hours to complete tasks in a timely manner. International recruitment trips are generally one to three weeks long.  

Background Checks:

Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified employees that will allow all of its students, faculty, staff and those associated with them to successfully carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy.

Special Instructions for Applicants: 

Apply online by application deadline. Application materials must include:

  1. A cover letter summarizing interests and qualifications
  2. A complete resume or curriculum vitae
  3. Contact information for 3 professional references

Mount Holyoke College is a women’s college that is gender diverse. The College is committed to providing equal access and opportunity in employment and education to all employees and students. In compliance with state and federal law, Mount Holyoke College does not discriminate on the basis of race, ethnicity, color, genetic information, sex, national or ethnic origin, religion, age, physical or mental disability, marital status, sexual orientation, pregnancy, gender identity or expression, ancestry, veteran or military status, or any other legally protected status under federal, state or local law. The College does not discriminate on the basis of gender in the recruitment and admission of students to its graduate program.

Mount Holyoke College is an Equal Opportunity Employer. 

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