As a Dispatch Officer, you will be monitoring emergency phone calls from the population housed in high-risk areas, dispatching the appropriate staff via telephone and/or radio communication, and logging all calls and responses. You will work closely with your team and maintain constant communication with supervisors and other staff members. You will also perform additional duties as assigned by your supervisor.
The Arizona Department of Corrections, Rehabilitation & Reentry has embarked on a vision of REIMAGINING CORRECTIONS through four overarching and mission-centered goals:
- Build a Meaningful Organizational Culture and Promote the Development of Team
- Create and Implement Optimal Population Management and Progression Strategies
- Deploy Quality Delivery of Services and Continuity of Care in Complexes and Communities
- Achieve Modernization and Sustainability of Practices and Resources
Your primary responsibilities will include:
- Utilize surveillance equipment and systems to monitor inmate activity
- Maintain constant communication with supervisory personnel
- Follow established procedures and protocols
- Collaborate with other staff members
Knowledge of:
- Basic administrative/office practices
- Department policies and procedures
- Personal computers
Skill in:
- Strong Observation skills
- Verbal and written communication skills
- Use of general office equipment
- Maintaining interpersonal relationships
- Inspecting and maintaining logs and inventory.
Ability to:
- Work independently and adapt to changing environments and techniques
- Multi-task; maintain confidentiality
- Interact with staff in a timely, appropriate, and efficient manner
- Follow general verbal and written instructions
- Learn and apply rules and regulations
- Use various computerized equipment
- Speak clearly, concisely and effectively
- Listen, and understand information and ideas as presented verbally
- Use communication equipment in a professional and courteous manner
- Work in a prison environment
Prefer High School Diploma or GED.
Employment is contingent on the selected applicant passing a background investigation.
If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid, class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11)
In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Positions in this classification participate in the Correctional Officer Retirement Plan (CORP).
Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.