AHCCCS
Arizona Health Care Cost Containment System
Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork
The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.
AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.
Come join our dynamic and dedicated team.

Address: 801 E. Jefferson Street, Phoenix, AZ 85034

All AHCCCS employees must reside within Arizona.

Salary: $60,000 - $65,000

Grade: 22

Position will remain open until filled.

This position provides high-level professional administrative support to the Office of the Director (OOD) for the Director, Deputy Directors, Chief Medical Officer, and other managers/supervisors in OOD for the overall strategic implementation of the Agency's vision, mission and goals.

Major duties and responsibilities include but are not limited to:
• Provide professional level administrative support to the Director & Deputy Directors and providing back-up to the CMO, performing work of considerable complexity and difficulty. Manage the Director's, Deputy Directors' calendars, scheduling appointments and meetings requiring extensive coordination within OOD the agency, external customers, Governor's Office, political officials, tribal entities and organizations/agencies in state and out-of-state.
• Participate in OOD Leadership Team meetings assisting with the development & implementation of division strategic goals, policies & work plans. Coordinate agenda, materials & logistics for other agency leadership meetings (AHCCCS All-Leader Meeting).
• Partner with Payroll to oversee professional & outside services & secure temporary personnel services as needed; oversee payroll process (ETE). Partner with Facilities for all facility equipment, use of space & physical moves. Partner with ISD for all IT equipment moves/setups and technology needs for the division.
• Travel coordination for executive management - prepare travel arrangements, reservations, registrations and reimbursements. Complete and submit travel reimbursement for executive management as needed to assure timely submission and employee reimbursement.
• Serve as the SECC Committee Co-lead.

Knowledge of:
• Principles and practices of administration and office management
• State budget policies and procedures and fiscal management
• State contract and procurement policies and purchasing procedures
• Sate personnel rules, policies and procedures
• Principles and practices of program and project planning, development, implementation and analysis
• AHCCCS Rules and Regulations, operating policies, procedures and legislation
• Principles and practices of personnel management and employee relations
• Principles and practices of supervision
• Methods of communicating with various officials and external and internal customers, through written, oral and/or electronic

Skills in:
• Excellent verbal and written communication skills
• Project management skills
• Organizational skills
• Excellent interpersonal relation skills including the facilitation of group interaction
• Analytical and problem solving
• To represent the division effectively and positively to others
• To be objective when making decisions or recommendations regarding the division
• To maintain confidential information and ability to maintain confidentiality
• Highly skilled in use of various software programs including, but not limited to, Google Suite, project management (SharePoint), web conferencing and electronic payroll (ETE)

Ability to:
• Work independently with minimal oversight
• Initiate projects/recommendations for continuous quality improvement
• Work with differing opinions and bring about compromise
• Listen effectively and steer others toward solutions
• Be creative in approaches to employee morale and in communication and interactions with employees
• Present ideas, recommendations or solutions to senior management effectively
• To see the big picture and support the division in its vision, goals and objectives
• To lead or participate in division-wide and agency-wide task forces, committees, and work groups
• To identify where improvement is needed and to be able to develop strategies for change

Minimum:
• Three to five years of high-level professional administrative support.

Preferred:
• Preference will be given to candidates with experience state government experience and/or healthcare or hospital experience.

• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.

Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.