PROG SVC EVALR 4

Apply now Job No: 530259
Work Type: Full-time
Location: PHOENIX
Categories: Administrative Support/Customer Service

DEPARTMENT OF CHILD SAFETY

The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

PROGRAM SERVICE EVALUATOR 4

Job Location:

IV-E ELIGABILITY
3003 N CENTRAL AVE,
PHOENIX ARIZONA

Posting Details:

Salary: $22.583 hourly/ $46,972.64 annually 

Grade: 18

Closing Date: December 9, 2024

Job Summary:

The purpose of the Program Services Evaluator (PSE) 4 is to lead and oversee the staff that completes complex eligibility determinations for children in Foster Care with regards to Federal entitlements for the Title IV-E programs. To review, process and complete Federal and IV-E Eligibility determinations for drawing down Federal funding for DCS. The PSE 4 is responsible for the training, overseeing and the evaluation of assigned personnel. This position is responsible for effective and comprehensive delivery of assigned Foster Care services and while maintaining compliance with all Federal, State and Administration criteria and the desired levels of achievement. The position is responsible for the propriety of information disclosed to clients and other State agencies. The person in this position makes recommendations for new and revised operating procedures necessary to complete the above responsibilities and comply with new laws, regulations and procedures.


This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:
  • Oversees eligibility staff and examines, evaluates, and approves or denies a high volume of complex eligibility determinations for children in foster care with regard to federal entitlements for Title IV-E and Title XIX, and ensures timely and accurate determinations have been made. Requires research and analysis of information obtained from case manager records, Guardian, BG01,AZTECS, HEA+, courts and other sources to make accurate determinations and includes requesting information via phone and email. Provides technical support and assistance to manager and assigned personnel within Guardian, external stakeholders, and internal/external agencies and DCS managers with regard to interpreting policies and Title IV-E and Title XIX eligibility standards.
  • Oversees and evaluates the activities of all assigned personnel at the end of each rating period. Approves leave requests, recommends disciplinary action as required and conduct training to ensure assigned personnel are aware of existing and new Federal and State regulations, policies and procedures affecting their areas of responsibility.
  • Interacts with other divisions within the Department and other agencies with in the State regarding a wide variety of eligibility issues. Reviews and interprets Federal and State Laws, statutes and regulations to conduct Quality Assurance on determinations that have been made; recommends necessary corrections. Attends all staff meetings and meetings with other State or non-State agencies as required.
  • Prepares and submits accurate and timely reports as required by the Agency, Division, or Department.
  • Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • Federal rules and regulations for Title IV-E and Title XIX entitlements
  • Title IV-E policy
  • Family Assistance Administration (FAA) rules and Medical Assistance (AHCCCS)
  • Guardian, AZTECS, AHCCCS and Guide(BG01), HEA+ data systems
  • Administrative practices and principles

Skills In:

  • Effective organization to balance the multi-faceted job responsibilities and to provide technical assistance to other DCS staff as necessary with regard to interpreting policies and Title IV-E standards
  • Independent decision-making
  • Verbal and written communication
  • Interpersonal relationships
  • Research and data analysis
  • Problem resolution
  • Prioritizing work assignments and meeting established deadlines
  • Personal computer usage including proficiency with various software packages such as Microsoft Office and mainframes

Ability to:

  • Comprehend and explain program policies, procedures, rules and regulations and to accurately calculate eligibility determinations
  • Interpret Federal and State statutes, rules and regulations
  • Establish and maintain effective working relationships with both internal and external customers
  • Handle detailed work with accuracy and speed
  • Provide technical assistance and interpretation
  • Maintain confidentiality
  • Analyze data and reports

Selective Preference(s):

Title IV-E Eligibility experience and IV-E Policy

Pre-Employment Requirements:

The ability to secure and maintain clearance from the DCS Central Registry.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:

  • Affordable medical, dental, life, and short-term disability insurance plans
  • Top-ranked retirement and long-term disability plans
  • 10 paid holidays per year
  • Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  • Sick time accrued at 3.70 hours bi-weekly
  • Deferred compensation plan
  • Wellness plans

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Advertised: US Mountain Standard Time
Applications close: US Mountain Standard Time

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