DEPT OF TRANSPORTATION

PROFESSIONAL STANDARDS

3838 N CENTRAL AVE.

PHOENIX, AZ 85012

Salary: $71,961.62 - $81,961.62 

Grade: 22

Closing Date: 12/09/2025

This position manages a team of investigators who conduct extensive background checks for new employees in the Enforcement and Compliance Division. This includes the hiring and background process for both civilian and law enforcement positions. Full background check and in-state travel is required. This position oversees the division designated liaison who handles the division’s hiring process to include onboarding and offboarding of personnel.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Manage and evaluate the work of direct reports, assigning cases, providing guidance and training. Monitor the quality of investigations, including reference checks, interviews, and the review of criminal and financial records.

Counsel, instruct and evaluate the work methods and requirements of direct reports. Conduct one-on-one coaching and performance evaluations for direct reports.

Oversee and analyze completed background investigation reports to ensure thoroughness, accuracy, and compliance with legal and departmental standards. Make recommendations for hiring eligibility based on the comprehensive findings of the background investigations.

Knowledge of:
• Proven experience in supervising staff, providing clear direction, and motivating a team. This includes planning, assigning, and reviewing the work of subordinates.
• Conducting background investigations, including criminal history, employment, and personal reference checks.
• Understanding of hiring best practices for law enforcement.
• Methods and techniques for hiring, interviewing, testing, pre-employment testing, checking employment references, transcripts/credentials and developing and implementing recruitment strategies.

Skills in:
• Capacity to analyze complex information, identify discrepancies, and make sound judgments on candidates' suitability.
• Excellent oral and written communication.
• Preparing reports and liaising with internal and external parties.
• Researching, collecting, and analyzing data and reports.
• Utilizing and/or creating spreadsheets, entering and retrieving information.

Ability to:
• Handle highly sensitive and confidential information.
• Use critical thinking and analysis to evaluate complex situations and identify effective solutions.
• Effectively manage multiple and changing priorities.
• Analyze specific problem situations and determine acceptable solutions within the framework of laws, rules and regulations.

2 years of supervisory experience.

Must have a valid driver license at the time of hire.
Obtain and maintain the Terminal Operator Certification within six (6) months of hire or promotion date.

As this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Mandatory participation in the Arizona Retirement System (ASRS) is required.

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712-8188 option 2.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.