Title: Process Improvement Analyst (Strategic Operations Coordinator)
State Role Title: Policy and Planning Specialist II (Process Improvement)
Hiring Range: up to - $80,000 (final offer will be based on DHRM's 13 pay factors)
Pay Band: 5
Agency: Virginia Department of Health
Location: Dept of Health
Agency Website: https://www.vdh.virginia.gov/
Recruitment Type: General Public - G
Job Duties
This position plays a vital role in the growth of the agency by streamlining operations, enhancing efficiency, and driving continuous improvement by identifying and analyzing inefficiencies and implementing optimized processes, they help reduce costs, improve quality, and increase productivity. Expertise in process management not only accelerates operational performance but also fosters a culture of innovation and adaptability. As a mission-critical asset, a process improvement coordinator ensures that the agency remains competitive, agile, and well-positioned for sustainable long-term growth.
*This is a restricted position, which is solely funded by the Public Health Infrastructure Grant (PHIG). The availability of funding is scheduled for review before the grant expiration date and periodically thereafter. Continued employment is contingent on the continued availability of funds.
The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.
Minimum Qualifications
• Experience in performance or quality improvement; research and evaluation techniques and management processes
• Familiarity with cross functional process improvement principles
• Ability to establish and maintain effective and productive working relationships with management and staff within a large and complex organization
• Skilled in communicating effectively orally and in writing at all levels throughout the organization and facilitating group projects
• Ability to plan, conduct and present findings and recommendations of process improvement projects
Additional Considerations
• Considerable knowledge and training in business administration, public administration, health administration or similar field
• PMP certification
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.
Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.
It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.
If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.
As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!
Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.
Contact Information
Name: J. Hill
Phone: 804-525-0574
Email: joy.hill@vdh.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.