Title: Amuse Assistant General Manager
State Role Title: Food Services Technician III
Hiring Range: $50,000
Pay Band: 3
Agency: Virginia Museum of Fine Arts
Location: MAIN MUSEUM
Agency Website: vmfa.museum/jobs
Job Duties
At the Virginia Museum of Fine Arts (VMFA), we create unique dining experiences. Amuse Restaurant is a contemporary fine dining restaurant overlooking the Robins Sculpture Garden, featuring an innovative menu and fresh, local ingredients. Just like the works of art in the museum and on the walls of Amuse, visitors delight in new masterpiece dishes and cocktails.
When dining at Amuse, every aspect of the meal is a touchpoint, a foundational pinning, evoking the right ambiance, feeling, and desired energy. Our dedicated service professionals bear witness and make possible some of the best days ever for our guests
“…people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou
We welcome applications to skilled service professionals who are team-centric and positively energetic to join the museum as Amuse Assistant General Manager.
This is a 40-hour, salaried, non-exempt position with paid holidays, annual leave, family leave and health benefits from the Commonwealth of Virginia.
Why Join the Amuse Team?
Flexible Scheduling
The team works to provide reasonable and advanced-scheduling notice to staff within the agreed upon availability. We are open 365 days a year, therefore there are a variety of shifts to work. We are open for lunch service 7 days a week, and offer dinner service on Wednesday, Thursday and Friday.
Team-centric
Work with people whose talents shine not only at work but also beyond work hours. Many of our staff are creatives who find an ease in serving others, have an eye for the details, and enjoy the flexibility this position offers.
Mission-Driven
Revenue from Amuse and other Enterprise operations directly supports museum operations. VMFA is the only art museum in the United States open 365 days a year with free general admission. Our purpose is to collect, preserve, exhibit, and interpret art and to encourage the study of the arts.
Professional Environment
Professionalism is a key tenet in our workplace. We treat each other no less than how we treat our guests. Come create career-supportive relationships with some of the best service professionals in the industry. Learn and grow with us.
Perks
All VMFA staff enjoy free admission to special exhibitions, previews of special exhibitions, employee pricing for select museum programs and classes, and discounts at Amuse, Best Café and the VMFA Shop.
About the Work:
The work is straightforward, working together to offer an elevated dining experience.
The Amuse Assistant General Manager assists with the management of Amuse Restaurant at the Virginia Museum of Fine Arts. Reporting to the Amuse General Manager, this “hands on” Assistant Manager will oversee day-to-day operations in Amuse, a full-service upscale restaurant.
Here is how the Amuse Assistant General Manager accomplishes this as part of a team:
● Oversee and delegate the work of front-line staff in a fine-dining setting to ensure a high-quality, clean, and organized work environment
● Provide exceptional service to guests, resolve issues that arise and accommodate guests as appropriate
● Set up and break down space for service
● Inspect food service equipment and maintain inventory of supplies
● Count cash drawers and complete financial reports
● Take reservations and coordinate luncheons and dinners
● Participate in hiring and training of staff
Minimum Qualifications
● Minimum 3 years’ experience managing restaurants in a fine dining setting; or equivalent combination of education and experience.
● Strong familiarity with full-service bar and ABC operations.
● Strong communication skills (written/reading/verbal), and ability to comprehend directions and instructions
● Ability to communicate efficiently, professionally and graciously with guests and co-workers in a fast-paced, high-pressure environment
● Ability to independently solve routine problems.
● Familiar with or willing to learn food service technology such as HotSchedules, Micros, OpenTable, Kronos, and any future technology to the Museum’s Food Service Department.
● Flexible availability that includes weekends, evenings and holidays
Additional Considerations
● Fine dining management experience
● RSVP/TIPS certification
● ServSafe Food Handler or equivalent certification
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidates must pass a criminal history background check.
Please submit three (3) references. Provide full name, phone number and email address. References may be attached in a separate document in the “other” field in the portal; or they may be included with the resume or cover letter. Professional references are preferred. Other reference types will also receive consideration. References should be able to attest to your knowledge, skills, and abilities, especially qualifications relevant to the position for which you are applying.
Interested individuals must submit an online application. Posting is open until 11:59pm on the designated closing date.
Contact Information
Name: Human Resources Services
Phone: please email
Email: recruitment@vmfa.museum
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.