Title: Retail Business Coordinator

State Role Title: Gen Admin Supv II/Coord II

Hiring Range: $75,000 - $90,000

Pay Band: 5

Agency: Dept Conservation & Recreation

Location: MAIN STREET CENTRE

Agency Website: https://www.dcr.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Conservation and Recreation (DCR) is the state’s lead conservation agency, and it takes a diverse agency to conserve resources for a diverse commonwealth.

DCR is hiring! Join us in preserving what people care about most – access to the outdoors, natural habitats, open spaces, clean water, and safe infrastructure. Virginia State Park's Business and Revenue Division is accepting applications for a Retail Business Coordinator.

As a Retail Business Coordinator, you will:

• Serve as the Cash Management Operation Expert.
• Review and update the Cash Management Manual annually.
• Lead annual inventories of merchandise, food, and supplies.
• Conduct audits and provide training on inventory management.
• Provide analysis and recommendations to park managers.
• Oversee statewide retail and food service revenue growth.
• Support park merchandise and food service operations.
• Maintain the Buyer's Guide Process.
• Ensure retail operations align with mission and sustainability goals.
• Develop standard merchandise lines and annual work plans.
• Expand retail offerings and procure statewide merchandise.
• Conduct on-site visits and coordinate the Virginia State Parks Annual Gift Show.
• Attend and coordinate buyers' shows; develop vendor relationships.
• Monitor industry best practices in merchandising, engagement, and loss prevention.
• Develop and implement retail guidelines and training.
• Maintain and update merchandise guidelines and procedures.
• Review procurement policies annually for compliance.

The Virginia Department of Conservation and Recreation offers paid leave; a minimum of 13 paid state holidays per year; medical, dental, vision, and life insurance; retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan for classified positions, and VaLORS for law enforcement positions); and is a federally recognized Public Service Loan Forgiveness (PSLF) employer.

DCR’s Mission is to conserve the natural, scenic, historic, and cultural resources of the Commonwealth. We invite you to learn more about DCR’s efforts to CONSERVE.

Minimum Qualifications

• Ability to apply and communicate detailed knowledge of operations and inventory management.
• Experience evaluating revenue and expenditures and responding to business fluctuations.
• Experience establishing revenue and profit goals using data and trends.
• Proficiency with Microsoft Office Suite and retail management software.
• Strong financial forecasting and budgeting skills.
• Experience developing guidelines, rules, and manuals.
• Experience in business administration or equivalent experience

Additional Considerations

• Experience in state park retail management.
• Experience managing multiple retail operations.
• Experience managing online retail.
• Experience with eVA and Microsoft products.
• Strong leadership and team management skills.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Submission of an online application is required for this position. DCR does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application and/or resume are complete with duties and skills associated with your work experience.

Employment in all positions within the Virginia State Parks is contingent upon satisfactory completion of a background check, including a criminal history record check.

A valid Driver's License is required to operate a state vehicle or if operating a personal vehicle while conducting business on behalf of the agency.

Please note: The duties and responsibilities of this position allow for flexibility in duty location and teleworking in accordance with DHRM and agency teleworking policies. The reporting location and teleworking are at the manager's discretion. 

Minorities, individuals with disabilities, veterans, and people with National/Federal Service experience are encouraged to apply. EEO/AA/TT

DCR employees are encouraged to visit Virginia State Parks! Check out our employee discounts.

• Free parking or admission to all Virginia State Parks.
• DCR classified, retired, and wage staff (after six months of service) are entitled to overnight facility discounts, such as:
  • Free camping outside of the Memorial Day weekend to the Labor Day period in sites designed for up to six people.
  • Free camping Sunday night through Thursday night (excluding the night before a holiday) from Memorial Day weekend through Labor Day.
  • Fifty percent discount on cabins (up to 3 bedrooms) outside of Memorial Day weekend to Labor Day, for a maximum of 14 nights. All reservations require a two-night minimum. Bunkhouses, camping cabins, and yurts are included; one-night yurt stays only receive a 25% discount.

Contact Information

Name: Human Resources

Phone: N/A

Email: HR@DCR.Virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.