Title: Hearing Legal Services Officer I, Position no. 00550
State Role Title: Hearing Legal Servcs Offcr I
Hiring Range: $55,000 - $63,250
Pay Band: 4
Agency: Department of Motor Vehicles
Location: HEARINGS OFFICE
Agency Website: www.dmv.virginia.gov
Recruitment Type: General Public - G
Job Duties
The Virginia Department of Motor Vehicles is hiring for a Hearing & Legal Services Officer I for a position within its Legal & Legislative Services Affairs department in Richmond, VA.
The Hearing & Legal Services Officer I reports to the Chief Hearing Officer and is responsible for scheduling and conducting financial responsibility hearings, issuing decisions and determining hearing eligibility following a failure to appear. This position oversees the administrative functions related to Hearing Office hearings and case management, including coordinating schedules, managing documentation, and ensuring effective communication between the hearing officers, legal representatives, work centers, and customers.
The role applies knowledge of the Code of Virginia, state and federal regulations related to administrative hearings, as well as, knowledge of guidelines, laws, rules, regulations, and policies related to the Department of Motor Vehicles. The position may also provide legal and administrative support for the Legal Affairs Administration, as needed.
The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!
Minimum Qualifications
• Considerable knowledge of principles and practices of office management, business practices, and legal processes.
• Working knowledge of the methods of planning, conducting, and deciding informal and formal administrative proceedings.
• Working knowledge of administrative law, due process, and regulatory compliance.
• Working knowledge of administrative processes, rules of evidence, and legal standards applicable to administrative hearings.
• Understanding of administrative processes, including record-keeping, reporting, and compliance.
• Ability to critically analyze cases, legal documents, and evidence to determine the relevant facts and conclusions of law.
• Effective verbal and written communication skills for conveying complex information clearly and persuasively to various stakeholders.
• Demonstrated ability to apply and explain guidelines, policies, procedures, and statutory and regulatory authority.
• Strong decision-making skills to assess situations and evaluate evidence.
• Experience in conducting informal fact-findings and present findings
• Ability to manage sensitive situations and understand the perspectives of all parties involved.
• Proficient skill in the use of MS Office Suite (Word, Excel, PowerPoint), Adobe Acrobat Pro, scheduling databases, and other systems.
• Considerable experience handling multiple tasks simultaneously and prioritizing tasks.
• Considerable experience with office management systems and procedures, including fielding telephone calls and emails from internal and external customers, maintaining filing and document storage systems, ordering office supplies, and reconciling monthly payments.
Additional Considerations
•General knowledge of the Motor Vehicle Code, the Administrative Process Act, and Agency driver and vehicle records.
•General paralegal experience desired.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.
All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).
Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT
Contact Information
Name: DMV Employment
Phone: 804-367-0528
Email: employment@dmv.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.