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About Us - Values Overview:
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
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Department Summary
The University of North Texas at Dallas launched the Center for Socioeconomic Mobility through Education (CSME) in 2022. The CSME’s purpose is to accelerate socioeconomic mobility by advancing well-being, wisdom, and wealth through individual and collective learning in southern Dallas County. Housed within the Academic Affairs Division, the primary focus is on serving UNT Dallas students; the Center also collaborates with partners to improve outcomes in our region.
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Position Overview
The Dallas Promise Scholars Program is being newly launched within the Center for Socioeconomic Mobility through Education (CSME). CSME partners with internal and external stakeholders to accelerate upward mobility for UNT Dallas students and the local community through initiatives that advance well-being, wisdom, and wealth. The Dallas Promise Scholars Program is launching with six full-time staff members – a Director and five Student Success Coaches. Four of the student success coaches will serve transfer students from Dallas College and one of the coaches will serve first-time in college students. This team works closely in coordination with other student success professionals and CSME staff.
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Minimum Qualifications
Bachelor's Degree in related field and five years' of closely related professional experience.
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Knowledge, Skills and Abilities
- Values-Based Leadership: Ability to lead with shared values, focus on impact and nurture cross-functional collaboration.
- Student-Centered Focus: Prioritizes student needs, voices, and outcomes in all program design and decision-making.
- Communication & Relationship Building: Builds trust and rapport with students, staff, faculty, and external partners.
- Data-Informed Practice: Uses evidence to guide planning, assess outcomes, and inform improvements.
- Systems Thinking: Designs and improves scalable structures that support high-impact student experiences.
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Preferred Qualifications
Preferred Qualifications
- Master’s degree in Higher Education, Student Affairs, Educational Leadership, or related discipline.
- Experience designing or managing coaching or mentoring programs in a higher education setting.
- Familiarity with college completion initiatives.
- Proficiency with student information systems and case management tools.
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Required License/Registration/Certifications
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Job Duties:
- Strategic Leadership & Program Design · Lead the development and refinement of the Dallas Promise Scholars support model · Build scalable coaching systems that promote academic success and student belonging. · Coordinate with campus partners across academic and student affairs to align support services and use of technology platforms (e.g., Navigate).
- Team Management · Supervise and support five full-time Student Success Coaches (with each coach supporting ~100 students) through regular training, feedback, and goal setting. · Foster a culture of collaboration and continuous learning to ensure consistent delivery of high-quality coaching across all student tiers.
- Student Support Innovation & Implementation · Apply creative and student-responsive approaches to improve engagement and remove barriers to success.
- Data & Evaluation · Monitor and evaluate student progress, coaching effectiveness, and program impact using key performance indicators.
- Partnership & Campus Engagement · Act as institutional liaison to regional collaborators in a learning community meeting 2-3 times annually to review benchmarking data, share best practices, and potentially visit/learn from other national institutions.
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Physical Requirements:
Communicating with others to exchange information.
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Environmental Hazards:
No adverse environmental conditions expected.
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Work Schedule:
On Campus, Monday - Friday, occasional evening and weekend responsibilities and local travel.
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Driving University Vehicle:
No
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Security Sensitive:
This is a Security Sensitive Position.
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Special Instructions:
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
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Benefits:
For information regarding our Benefits, click here.
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EEO Statement:
The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.
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