Welcome to the Suncorp Group Recruitment website

Filter results

Work type




Job Type
Leader Profile
Payband (Suncorp employees only)

Subscribe to Job Alerts

Applicant sign-in

Check on the progress of your application

Sign in here

Agency sign-in

Submit and View status of applicants to Suncorp

Sign in here

Contact us

Email: recruitment@suncorp.com.au

Find Us

Find Suncorp Careers on:

Apply now Job no: 646091
Work type: Permanent Full Time
Location: Sydney - Outer Suburbs, Sydney - Inner Suburbs & CBD
Categories: Banking, Insurance, Team Member, A 3



Be a part of the most exciting financial services team in Parramatta!

  • Are you technologically savvy?
  • Can you think outside the box?
  • Do you enjoy making a difference in customer’s lives? YES? Then keep reading!


Our customers’ needs have changed and WE CARE, so we’re creating a space where simplicity, flexibility, technology and design converge to help us build deeper relationships with our customers that creates value for their every day. We’ll provide an experience for our customers and give them the tools and knowledge to develop confidence, independence and financial autonomy. This store includes a fully functional financial services space, where we can cater to a wide range of customer needs through our portfolio of brands.

Why You?

  • You have proven customer experience skills, you listen to the customer, you think like the customer and you are passionate about helping the customer.
  • You like to take action and deliver – ensuring the customers’ needs are always met.
  • You are curious and have the courage to try new things, be different and learn.
  • You enjoy a constantly changing environment.
  • You thrive on change and will challenge the status quo to come up with innovative ideas and new ways of doing things.
  • You are a problem solver who likes to think outside the box and use your creativity.

The Role

You will work in an innovative customer service environment exploring each customer’s unique needs and thinking creatively to connect with them and provide solutions to their needs. The needs will span across many differing financial services and brands, allowing you to connect the customer to the right products.

The role consist of but it’s not limited to:

  • Concierge – Creating a welcoming environment & providing hospitality to all customers
  • Proactive inbound and outbound calls to maintain and build customer relationships
  • Elevating and exploring  our market place to our customers’ needs via attending to customers enquires in relation to Banking and Insurance.
  • Creating and achieving weekly team goals
  • “Can do” approach to all aspects of your role

The Details

You’ll be providing customers a convenient, interactive 7 days a week experience working in a rotating roster. This role does require you to work some weekends. The solutions you provide will vary between banking, insurance, with knowledge across a network of brands such as Suncorp, AAMI, APIA & GIO and adherence to risk and compliance management.

  • Full time positions available
  • Competitive salary with excellent employment benefits
  • Ongoing development and career progression opportunities
  • Diverse and inclusive environment
  • Weekend availability is required

Are you keen to become part of our innovative customer service environment? If your answer is YES, click apply or contact us on 02 8226 9659.


Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

Back to search results Apply now Refer a friend