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Mobile Lending Manager

Job No: 654737

Sydney - Inner Suburbs & CBD

Permanent Full Time

Banking

Pay Band 4


  • Assess and meet customer needs
  • Drive Sales, Service and growth targets
  • Permanent, Full-time – North Ryde

The Role

As the Mobile Lending Manager, you will assess the financial needs of customers and provide options to meet those needs in pursuit of specific sales, service, growth and connected customer targets, with an emphasis on mortgages.

Key Responsibilities

  • Design, implement and monitor a mortgage marketing and business plan, and subsequently achieve the goals set by Suncorp
  • Monitor and analyse portfolio growth, sales, service, credit quality, ROI, MFI and expense results for the portfolio. Identify and implement corrective activity where performance gaps exist within budgeted targets
  • Identify an acceptable level of lending risk, in line with Suncorp’s risk appetite statement, and maximise profit from that transaction
  • Support and demonstrate a risk management culture in line with Suncorp’s values
  • Provide options for appropriate solutions to customer needs
  • Support improvement and monitor the relevant customer service / customer satisfaction out comes for the portfolio

Skills & Experience

  • Demonstrated experience in a similar lending role
  • Demonstrated experience in roles requiring growth and retention of a customer base
  • Demonstrated experience in financial services
  • Strong attention to detail
  • Ability to establish and develop customer relationships
  • Sound ability with technology, innovation and digital solutions

Our Benefits

  • Discounts of up to 25% on our various Insurance, Banking & Superannuation products
  • Flexible working environment and arrangements; genuine focus on work-life balance
  • Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
  • We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program ($600), Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition)

About the company

Suncorp is a leading financial services provider in Australia and New Zealand, enabling more than nine million customers to better protect and enhance their financial wellbeing. With a heritage dating back to 1902, we have grown to become a top-20 ASX-listed company with over 13,000 people. We offer banking, wealth management and insurance products and services through our well-recognised brands including Suncorp, AAMI, GIO, Apia, Shannons and Vero, as well as those from our partners.

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Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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