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Senior Business Analyst

Job No: 655533

Brisbane - Inner Suburbs & CBD

Max Term Full Time


Pay Band 5

  • Exciting Lending Transformation Program opportunity in fast paced project environment
  • Agile program of work to design and delivery Mortgage Lending business solutions
  • 12 month Max Term opportunity

The Role

The primary focus and accountabilities of this position is to work within the Consumer Lending Transformation team to design, analyse and communicate business requirements and to support the effective delivery of the Consumer Lending Transformation Program. This role is multi-faceted and will include various system and process related business solutions being delivered through Agile methodologies.

Key Responsibilities

  • Build strong relationships through engagement with customers, colleagues and other key stakeholders across all stages of the system development life cycle
  • Play a key role in the development of functional documentation, facilitating the management or changes if required and supporting testing initiatives and the resolution of problems as they emerge
  • Lead the articulation of business strategic customer interactions and experiences
  • Lead the compilation and/or validation of system requirements and process documentation to ensure feasibility and traceability requirements
  • Take ownership of ensuring all activities for business & customer value have been explored, documented and scrutinised prior to submission
  • Support the business in production of cost benefit analysis or production of business case submissions
  • Facilitate workshops and design sessions using the appropriate methodologies and frameworks
  • Coach & mentor team members and support the maturity development of our business analyst community  
  • Act as a relevant subject matter expert and representative of the team in various stakeholders’ forums and work with internal and external business partners to shape solutions
  • Positively influence resolution of problems and issues with consideration of existing competing priorities.

Skills & Experience

  • Tertiary degree in Business, IT, Commerce or related discipline
  • Extensive experience in Technology, Banking industry experience
  • Experience delivering large Transformation Programs
  • Experience on large scale technical programs in a complex change environment
  • Mortgage Lending Products & Processes & Systems Experience
  • Agile and/or Lean project delivery experience


  • Discounts of up to 25% on our various Insurance, Banking & Superannuation products
  • Flexible working environment and arrangements; genuine focus on work-life balance
  • Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
  • We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program ($600), Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition)

About Us

Suncorp is a leading financial services provider in Australia and New Zealand, enabling more than nine million customers to better protect and enhance their financial wellbeing. With a heritage dating back to 1902, we have grown to become a top-20 ASX-listed company with over 13,000 people. We offer banking, wealth management and insurance products and services through our well-recognised brands including Suncorp, AAMI, GIO, Apia, Shannons and Vero, as well as those from our partners.


Working within the Suncorp Network we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.  We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Joining Suncorp, you will be joining an organisation which cares and is proud of our achievements in being recognised for:

  • Best Insurance Company in Corporate Social Responsibility (2018)
  • Employer of Choice for Gender Equality for sixth consecutive year (2014-2019)
  • Money magazine’s Bank of the Year and Business Bank for the third consecutive year (2018-2020)
  • General Insurance Product Innovation of the Year (2018)

If this opportunity sounds like the challenge you have been looking for please apply online today.

Apply now

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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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