- Manage a portfolio of Injury Liability Claims
- Provide technical expertise to support Claims Officers
- Brisbane or Sydney location
You will manage a diverse and complex portfolio of Injury Liability claims in accordance with policies and procedures, ensuring the most cost effective and timely outcomes are
achieved while providing best in class claims service to our targeted market segments.
As a senior member of the team, you’ll play an integral role in providing technical claims advice and mentoring claims officers to lift technical capability and deliver excellent commercial outcomes.
What you’ll do
- Proactively manage a diverse portfolio of complex Injury Liability claims end to end
- Provide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy and reserving
- Appoint and manage external service providers including External Legal Panel
- Maintain claim reserves in a timely manner in accordance with reserving guidelines and practices
- Provide underwriters and claims manager with feedback from issues or risk deficiencies identified during claims management and develop own technical industry knowledge
- Contribute to the development of the teams’ market profile through superior claims service to our targeted market segment
What you’ll bring
- Proven experience within public liability risks (injury claims) (5-10 years experience mandatory)
- Prior experience mentoring claims staff in technical claims roles
- Legal background preferred, not essential
Our Benefits
- Discounts of up to 25% on our various Insurance, Banking & Superannuation products
- Flexible working environment and arrangements; genuine focus on work-life balance
- Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
- We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Employee Referral Program ($1000), Facilities for nursing mothers, Years of Service Recognition)
About Suncorp Group
Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple. Someone who’s naturally empathetic and finds joy and pride in making a genuine difference – because you’ll be doing that.
For over 100 years Suncorp Group has been driven by our guiding Purpose – to build futures and protect what matters. To ensure we deliver on that Purpose, we’ve made a commitment, built on trust, empowerment, and flexibility – to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in banking and insurance, the Suncorp Group family provide our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We’re excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon. You will be joining an organisation which cares and is proud of our achievements in being recognised for -
- Money magazine’s Bank of the Year and Business Bank for the fourth consecutive year (2018-2021)
- Creating our Peace of Mind Package which provides immediate financial relief for customers (2020)
- Developing our Small Business COVID-19 Relief Package to support our Insurance customers (2020)
- Member of the RE100 Global Corporate Renewable Energy Initiative (2020)
- Named an Inclusive Employer by the Diversity Council of Australia (2019-2020)
- Employer of Choice for Gender Equality for sixth consecutive year (2014-2019)
If this opportunity sounds like the challenge you have been looking for please apply online today.
At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.
Apply now
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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Daylight Time