Senior Business Analyst - Guidewire ClaimsCentre

Brisbane

• Join a large Business Analyst community where ideas and best practice are shared.
• Must have Guidewire ClaimCentre experience
• Hybrid working model, supportive and collaborative culture.

Overview of the role

This is a fantastic time to be joining Suncorp as the industry goes through significant change. As a result, we are looking for a strong Technical Business Analyst with Guidewire ClaimsCentre experience to join our team

You will have the opportunity to join our large Analysis Chapter that supports a variety of medium to large scale programs across the Suncorp Group. The Chapter consists of around 200 like-minded analysts, where ideas and best practice are shared via masterclasses and knowledge sharing. You will support projects being delivered in a continuous delivery model (Agile) and supporting the platform.

Suncorp is proud of our fantastic culture where you will be supported in your career development.

What you’ll do:

• Work within a squad as part of the broader Guidewire platform
• Build strong relationships through engagement with colleagues, and stakeholders across Business and Technology.
• Document current and future state processes and identify opportunities for improvement.
• Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently.
• Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
• Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks were applicable.
• Create detailed user stories (in JIRA) to support delivery.
• Work close with squad / project members, including but not limited to Project Manager, Scrum Master, architects, Developers, Tech Leads, Test Analyst to identify, capture, plan and deliver changes
• Mentor/train team members; participate and contribute to business analyst chapter and/or forums providing insights and thought leadership
• Suncorp offers a hybrid way of working where you will be expected to be in the office approx. 2 days per week.

What you’ll bring:

• ESSENTIAL: Recent experience with Guidewire ClaimsCentre
• ESSENTIAL: Minimum 5 years technical business analysis experience in a project/delivery orientated role, from a large organisation.
• Minimum 3 years’ Agile, Lean and waterfall experience including knowledge of Agile practices, workshops, and Agile ceremonies facilitation.
• Must be able to translate and understand business and technical requirements and provide appropriate alternatives and solutions to meet those requirements.
• Strong stakeholder engagement, relationship management and influencing skills including experience in dealing with various stakeholders.
• Strong problem-solving and negotiation skills
• Strong team player with a positive attitude, willingness to learn and desire to make a difference.
• Must be able to manage multiple complex initiatives with competing deadlines.

 TO-ED-Analysis-_Senior-Business-Analyst.pdf

If this opportunity sounds like the challenge you have been looking for, please apply online today. For more information contact melissa.turkington@suncorp.com.au 

Apply now

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Advertised: 11 Sep 2025 AUS Eastern Standard Time
Applications close: 22 Sep 2025 AUS Eastern Standard Time