Communications & Engagement Lead

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Job Number:
Work type:
Fixed Term Contract, Permanent Full Time
Melbourne - Docklands
Communications, Education & Marketing

Our Organisation

We love water and love life. What we do makes a vital contribution to Melbourne’s famous lifestyle. We achieve this by supplying high quality drinking water, providing outstanding sewerage services, integrating drainage systems, building resilience to flooding and by enhancing our waterway and land for greater community use. It’s a pride we share in helping to make greater Melbourne a fantastic place to live.

Reporting to the Business Communications and Engagement Team Leader you’ll have the opportunity to make a difference and add to our work environment, within a place where you can learn and perform to your fullest potential.

The Role

In this 12 month role, as the Communications & Engagement Lead you’ll be responsible for implementing ‘next generation’ communications and engagement strategies, and program leadership for complex projects and business strategies delivered by Melbourne Water.

In this role you will:

Develop, lead and evaluate integrated communication and engagement strategies (face to face and digital), plans and procedures for complex projects and business strategies being delivered across Melbourne Water service portfolios.

Lead a Community of Practice, focused towards delivering Melbourne Water’s Next Generation of Engagement and other associated business improvement initiatives.

Lead, advise and mentor Melbourne Water Communications and Engagement Advisors through complex issues resolution for projects within the assigned Service Portfolio.

Make an Impact

Become part of a talented and passionate team dedicated to enhancing life and liveability in Melbourne and beyond. Doing truly meaningful work in a supportive and inclusive culture that encourages you to make the most of your talents.

We provide a range of employee benefits that will make your experience working at Melbourne Water both professionally and personally rewarding.


Melbourne Water is committed to flexible working. We offer a variety of flexible arrangements to suit our employees varied needs and the business, including purchased leave, varied start and finish times, working from alternative locations, part time work and 9-day fortnights. We understand that Melbourne Water and our customers benefit from enabling our employees to achieve balance in work and life.

Growth & Development

We’re a curious bunch at Melbourne Water and relish any opportunity to learn something new. We are in the business of enhancing life and liveability, which lends itself to re-imagining what’s possible and challenging the status quo. We offer a variety of learning opportunities; from formal development programs, digital learning content and lunch & learns; to visiting our sites and getting to see our initiatives and projects first hand. We believe that learning happens every day, so we support our people to continuously learn and experiment in the flow of their work, designing their own development path.


Our people are passionate, welcoming and inclusive. We welcome applications from everyone, including people with disability, mature age and young job seekers, members of the LGBTI+ community, and people from culturally diverse backgrounds. Melbourne Water welcomes and encourages applications from Aboriginal and Torres Strait Islander peoples.

Your Skills and Experience

  • Experience developing and delivering proactive and innovative community engagement strategies on complex projects, business strategies or sensitive community issues
  • Exceptional emotional intelligence, advocating on behalf of the community, whilst also ensuring business objectives are met
  • Demonstrated experience working across the IAP2 spectrum
  • High level of project management skills with proven ability in setting priorities, meeting deadlines, managing budgets and keeping accurate records to enable project reporting
  • Ability to engage others and gain support and confidence of senior management and key stakeholders

Your ability to establish and maintain collaborative working relationships with internal and external stakeholders is required together with a tertiary qualification in Communications, Business, Marketing, Science and Engineering with previous IAP2 training highly advantageous.

For more information, please see the attached Position Description

How to apply

Click on the "apply" button and complete the online application form.

Closing date: DAY MONTH YEAR at 11:55pm AEST

Please note a Police Check / Health Assessment is required for this position.

Applicants will be required to provide evidence of their COVID-19 vaccination status.

Please note Melbourne Water employees, contractors/service providers who have worked with Melbourne Water for more than 12 months can apply for internal roles.

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