• Permanent full-time opportunity within the Fraud Prevention & Detection team based in Melbourne.
• In the role of Senior Analyst, you will put customers at the centre of everything you do.
• Build your career in a highly engaged and successful team.
• Analyse data to develop fraud and scams detection strategies.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

In this Senior Analyst role, you will:

• Optimise prevention & detection system performance,
• Collect, analyse and model data to develop and enhance detection strategies,
• Manage day-to-day operational concerns relating to performance, capability, service quality and customer experience,
• Research industry fraud trends to understand the threat landscape,
• Interact with colleagues and stakeholders to ensure alignment, and leverage these relationships to improve overall capability,
• Provide powerful visual and written insights through the use of data analysis to support decision making.

What you will bring:

• Professional experience working in a similar role within fraud, financial crime detection, risk or data analytics with coding experience is required.
• Extensive understanding of data analytics, data modelling, data strategies and sound technical experience.
• Keen interest in preventing fraud and scams.
• Exposure to databases and application programming such as SAS, SQL Server, Oracle, Splunk, Python etc.
• Demonstrated stakeholder management skills and the ability to produce emails and reports designed to inform and influence stakeholders.

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way. 

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.