• You’ll join a high-performing business, backing talented individuals. 
• Make a genuine difference through the work you do. 
• Drive world class, simple and intuitive experiences for customers.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

As the Sub-Domain Orchestration Lead, you will be part of the Payments Simplification and Tech Modernisation team, that’s doubling down on customer obsession.

Each day, you’ll go above and beyond to:

• Drive prioritisation and planning including activities such as ensuring sub-domain delivery aligns with the strategy, vision, roadmaps, prioritising what customers and colleagues value.
• Facilitate quarterly planning to ensure workflow is optimised through the end-to-end delivery system enabling squads to deliver efficiently; and monitor progress of delivery pipelines particularly through early stages of ideation and inception to help drive the right level of throughput aligned to budgets and capacity.
• Coordinate the sub-domain operating rhythm by facilitating lean governance processes including support for issue resolution and enablement of key decisions; prepare sub-domain executive level reporting as needed; and ensure execution is managed within allocated budgets and benefits are captured and managed.
• Drive assurance across delivery initiatives and programs of work, adherence to min standards, capturing lessons learnt and driving uplift in processes and ways of working, removing impediments across the sub-domain.
• Understand key delivery metrics and collaborate with relevant stakeholders to drive continuous improvements, increased velocity and agile ways of working for the sub-domain.
• Ensure clarity of communications across delivery progress, maintaining a consolidated view of key customer and colleague outcome milestones for input into Domain, Divisional and Enterprise reporting.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Large scale program and portfolio management, including shaping and delivery experience within complex environments
• Experience working in agile at scale environment, with particular focus on hybrid and agile delivery models and contemporary ‘ways of working’
• Demonstrable problem-solving skills and strong strategic planning capabilities
• Track record of providing quality insights that help drive decisions
• Experience leading transformational change objectives
• Demonstrated commercial acumen and management
• Excellent stakeholder management and ability to influence outcomes
• Experience in planning and financial management oversight
• Proven experience in tracking and measuring continuous improvement of Domain performance

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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