• Put a sharper focus on financial crime to drive better outcomes for our customers
• Take action to make a difference in the financial crime ecosystem
• High profile program that will elevate your profile

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Consultant, Communications FC Reforms, you will join the newly created FC Reforms team that’s doubling down on customer obsession.

Each day, you’ll go above and beyond to: 

• Support the Change Program planning and delivery of the communications strategy, including events, media, collateral and stakeholder engagement 
• Collaborate with the program, business change managers and key stakeholders to deliver content creation and cross-channel communications that drive understanding of the change activities and support the delivery of the business outcomes and monitor communication performance. 
• Hands-on Content Development: Comfortable contributing directly to writing, editing, and content creation, with strong executional skills, to align and engage understanding of the Change Program. 
• Integrated Delivery: Skilled in designing and executing multi-channel communications to diverse audiences across digital, social, traditional media, stakeholder platforms and ensure consistency in key messages through a suite of collateral (including but not limited to reports, presentations, digital content) to stakeholders, ELG and the Board. 
• Support and work with Program Directors to support communications initiatives that support delivery. 
• Establish project performance indicators and reporting relating to communications activities to drive and track performance 
   

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:  

• Experience in change & communications  planning and delivery, techniques, tools & methods, including agile delivery​ 
• Experience in medium/large complex projects or in corporate or public affairs, communications, media, or an agency role developing, implementing and delivering internal and external communication campaigns and activities for a large business.  
• Exposure to 1st and 2nd line risk activities ​ 
• Sound knowledge in areas of financial crime (AML/CTF and Fraud focus) 
• Strong verbal and written communication skills, with the ability to tailor messages for different audiences. 
• Strong attention to detail and copywriting ability to review and edit content for accuracy and consistency. 
• Capability to balance multiple priorities in a fast moving and demanding environment. 
• Strong emotional intelligence, self-motivated, and able to operate with limited oversight 

We respectfully ask candidates to hold any questions for the phone interview, where we’ll discuss the role in detail and answer any questions. This helps to ensure a focussed, efficient and fair application process. The talent acquisition team looks forward to addressing all inquiries at that time if your application progresses.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.