• Build long-term awareness and consideration by understanding and adapting to changing customer needs
• You will be tasked to find the simple solutions when things are complex or don't make sense.
• We bring the right people together, knowing diverse ideas achieve more.
• 9-month fixed term contract

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Consultant, Creative Content Development, you will join the Personal Bank Marketing Team that’s doubling down making a tangible difference to customers while keeping it simple.

Each day, you’ll go above and beyond to: 

• Manage the end-to-end delivery of localised marketing campaigns, events and activations and work with the team to ensure excellent outcomes and meet set targets.
• Brief and manage media, event and creative agencies to support campaign outcomes.
• Continual focus on test, learn and optimise campaigns in market.
• Collaborate with stakeholders, internal and external, including NAB retail and frontline tech teams to support marketing activity in branches and expert centres.
• Provide marketing support to retail frontline staff through management our inbox, Marketing Shop and Market Central platforms.
• Ensure full compliance and governance for campaigns.
• Maintaining adherence to brand guidelines and ensure budget compliance.

We’re looking for the brightest to deliver the best for our customers. You’ll need:

• Proven ability to deliver effective campaigns with clear USPs to deliver to agreed targets
• Proven ATL, BTL and digital marketing capability inc. strong creative and media skills
• Understands media attribution, conversion funnels, and effective tools for optimisation
• Passion for customer service and retail channel
• Agency or frontline experience valued
• Experience in marketing campaign execution
• Ability to manage multiple competing priorities

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.