Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

Each day, you’ll go above and beyond to: 

• Develop and lead the design and execution of an integrated communications strategy for NAB’s C&IB division.
• Advise and execute on communications activities that engage colleagues and external stakeholders in Corporate Finance, Markets, Economics, Operations, International branches, Client Coverage, and Trade Transaction Banking.
• Provide strategic communications advice to the Group Executive C&IB and the C&IB Leadership Team on activities including corporate projects, issues management and reputational risks.
• Develop and drive a proactive external agenda to best position C&IB with customers through external narratives, speeches and social media.
• Partner with C&IB Marketing to identify and deliver key events, customer engagements and thought leadership campaigns.
•  Work in collaboration with colleagues across Corporate Affairs and stakeholders including Marketing, P&C, Investor Relations, Regulatory Affairs and change and operational teams to ensure consistent alignment of internal and external communications activity .
• Provide leadership and support the development of team members.

We’re looking for the best and brightest to deliver the best for our customers. You will need: 

• Ability to deliver a clear and compelling story-telling narrative about C&IB’s market leadership and customer obsession, including close collaboration with Marketing on shared opportunities and events.
• Be able to execute integrated communications campaigns and activity that positively contributes to the engagement of colleagues and C&IB’s reputation.
• Successfully manage risk management, including issues identification, minimisation and management outcomes that protects NAB’s reputation.
• Deliver value to stakeholders who appreciate the candidate’s expertise and advice in influencing business decisions.
• Proactively role model NAB’s values and behaviours as a functional leader across Communications and Corporate Affairs including supporting and encouraging team members.

A diverse and inclusive workplace works better for everyone: 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. 

Join NAB 
If you think this role is the right fit for you, we invite you to apply.

Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Unsolicited CVs from agencies will not be accepted.