Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.  

Each Day, you’ll go above and beyond to:

• Manage contracts and cadence of key Partnerships with support from Procurement, Finance and Risk
• Monitor and review NAB’s portfolio of partnerships to ensure optimal commercial and fit for purpose requirements
• Drive innovation from NAB Marketing’s key partners and establish best practice, establishing a governance framework 
• Manage key stakeholder relationships: Marketing teams, Procurement, Finance, Management Assurance, Risk, Agency Stakeholders and external partners
• Driving the team to achieve financial plans.
• Delivering on the plan, including any integration objectives, transformation initiatives and realisation of agreed benefits.
• Proactively monitoring Risk & Assurance requirements within agreed Risk Appetite, providing timely management of non-compliance
• Demonstrate ongoing commitment to the continuous improvement and innovation of processes to optimise team performance whilst ensuring an integrated outcome within and across functions.
• Work across the Enterprise to maximise the effectiveness of Enterprise objectives/deliverables, educate on best practice
• Represent the team at client, industry or stakeholder forums
• Drive the desired Enterprise culture within the team through role modelling values.

We are looking for the best and brightest to deliver the best for the customers. You’ll need:  

• Commercial contract management and constructs (including cadence, KPIs and remuneration models)
• An understanding of Procurement and third-party governance processes
• Understanding of Martech/CX platforms and operational integration
• Experience managing large scale agency relationships (creative, media, digital, CX and integrated models)
• Demonstrated ability to work within complex Procurement frameworks (NAB or similar regulated environment)
• Experience leading or contributing to modern Marketing operating model transformations
• Experience with contract performance, commercial negotiation, and performance to contract reporting

A diverse and inclusive workplace works better for everyone.

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.