Step into a Senior Analyst role where you’ll uncover fraud, tackle emerging threats, and turn insight into action. Join a high-impact team driving smarter detection, stronger prevention, and real customer protection.

• Join a collaborative, high-performing team passionate about winning together
• Be at the Forefront of Fraud Prevention & Detection
• Make a genuine difference for our customers and communities through the work you do

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

In the role of a Senior Analyst, you will join our Fraud Prevention & Detection team that’s doubling down on protecting the community and our customers.  

Each day, you’ll go above and beyond to:  

• Improve engagement within our team, and grow our relationships with fraud operations teams and other stakeholders
• Improvement in prevention & detection strategies to meet and exceed our annual targets for loss, customer experience and detection performance
• Demonstrated leadership and involvement in initiatives that help reduce fraud and improve customer experience
• Identify and manage fraud risks
• Governance ownership and accountability for fraud risks, controls, models and audit items
• Ensure all work is performed in accordance with the requirements of the health & safety policies procedures & legislation
• To conform with all relevant internal operating policies & procedures
• Provide professional and ethical behaviour in your actions by ensuring compliance with bank standards, internal operating policies and procedures
• Demonstrated understanding of fraud threats and shifts in trends within our business
• Contribution to the delivery of goals in-line with the Group Investigations and Fraud strategy.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:  

• Demonstrated experience in a financial crime detection, credit risk, or data analytics role
• Experience with exploring the use of large amounts of data (structured & unstructured)
• Proven ability to build new capabilities and evolve existing capabilities
• Demonstrated strong communication and negotiation skills (written & verbal) and an ability to confidently express ideas, findings or concerns
• Demonstrated ability to influence change
• Demonstrated ability to produce emails and reports designed to inform and influence stakeholders
• Extensive understanding of data analytics, data modelling, data strategies and sound technical experience
• Proven experience in working with data to translate quantitative and qualitative information to achieve outcomes
• Proven exposure to database and application programming (including, but not limited to Quantexa, Power BI, SQL, Splunk, NDC/NDH, Python, R).

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. 

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.