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eCommerce Manager

Job no: 938561
Work type: Permanent / Full time
Location: Support Office - Docklands

Work is a whole lot better when you love what you do, we know that. That’s why we make sure that the loves and interests of our people match their responsibilities. We take what they love, and we let them live it.

So, do you want to be part of a team who loves coming to work each day? A team that makes Myer a great place to shop, and an even greater place to work?

Reporting into the Senior eCommerce Manager, the eCommerce Manager is responsible for driving and implementing the trade calendar of activity, and supporting the go live and post go live activities for Myer’s online business.

  • Join one of Australia’s largest and fastest growing online retailers!
  • Rare opportunity to make an impact in a business-critical role 
  • Hybrid working model, partly working remotely as well as our support office


About the role:

  • Lead a small team of eCommerce Specialists, to own and trade specific key categories on the Myer website, drive sales growth, and successfully meet ongoing sales and profit targets
  • Provide regular feedback and ongoing mentorship to your team, creating meaningful development plans to help them learn and grow their eCommerce skills as well as ensuring ongoing operational efficiency and team member satisfaction
  • Drive and implement the trade calendar of activity with a customer first approach, and supporting the go-live and post-go-live activities to achieve category sales and profit targets
  • Measurement and management of the day-to-day trading of the site
  • Supply detailed insights and actionable insights to Merchandise, Marketing and wider eCommerce teams to optimise sales for the week ahead or for upcoming campaigns
  • Responsible for search and merchandising, filters, attributes and cross selling optimisation as well as stock checks and promotion of featured items from content and cross communications.
  • Working back with our Marketing, Digital Marketing and CRM teams to ensure alignment of approach across campaign activities
  • Support post-go-live testing as required to ensure accuracy of content, links and promotions
  • Be a subject matter expert in your online product categories using competitor research as well as Myer customer insights
  • Plan and coordinate weekly website content to support both the trade calendar and trade optimisations in order to meet sales targets and optimise customer experience
  • Recommend changes to the IA based on data and trade requirements
  • Responsible for the creation and management of process and procedures to optimise for speed to market, performance and accuracy


About you:

  • Previous experience in eCommerce, ideally in the retail sector.
  • Sound business acumen with strong analytical and planning capabilities
  • Prior experience in managing direct reports and driving a culture of high performance is essential 
  • A natural collaborator with the ability to influence stakeholders to drive category growth and communicate a clear strategic vision 
  • Flexibility in hours worked, with some weekend work required (minimal)
  • Strong experience with website analytics, ideally Google Analytics
  • Uses retail management expertise to merchandise, operate and organise the website to deliver wonderful customer experiences


Benefits to you:

  • Generous Team Member discounts on all Myer products 
  • Flexible work arrangements, with hybrid role between office and WFH 
  • A supportive leadership team 
  • Great sense of job satisfaction for your dedication and work ethic 
  • Opportunities for career development 
  • Be part of growing Myer’s online business to over $1B! 


Don’t miss this opportunity register your interest to show your talent and explore the great career path at Myer.



Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: AUS Eastern Standard Time

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