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Australian Catholic University (ACU) is an inclusive community which welcomes students and staff of all beliefs. ACU has over 2,500 staff supporting more than 34,000 students across eight campuses – Adelaide, Ballarat, Brisbane, Canberra, Melbourne, North Sydney, Strathfield and Rome.
About the Role:
AskACU is the University’s first point of contact for current and prospective student enquiries, and all Student Administration related staff enquiries. Our AskACU Contact Centre handles questions from all ACU Faculties and Campuses nationally; from application to graduation, following, tracking and guiding the student life cycle.
As Team Leader, you will manage the provision of excellent client services at our Ballarat campus through face-to-face delivery. You will be responsible for answering enquiries and leading a small team of student casuals. You will need to be confident to work autonomously in a small campus environment.
Skills and Experience:
The University pursues an excellence agenda and offers an environment where staff are welcomed and safe, and valued through development, participation and involvement.
As an Employer of Choice for Gender Equality we offer leading practice parental leave entitlements for both men and women, flexible work options and a range of generous leave options to assist with work-life balance.
How to Apply:
Obtain the Position Description Team leader AskACU Centre HEW 6 PD.pdf Applicants are expected to address all selection criteria listed in the position description. To apply for this role click the "Apply" link below. Visit Hints and Tips on how to apply.
Total remuneration valued to $93,237 - $100,193 pa, including salary component $78,786 - $84,664 pa (Higher Education Worker Level 6), employer contribution to superannuation and annual leave loading.
General enquiries can be sent to Whitney Smith, National Manager, AskACU Service Operations on 03 9953 3051.
Only candidates with the right to work in Australia may apply for this position.
Equal Opportunity and Privacy of personal information is University policy. For more details visit: www.acu.edu.au/careers
Applications Close: 20 October 2019
ACU is committed to diversity and social inclusion in its employment practices. Applications from Aboriginal and Torres Strait Islander people, people with disabilities and people from culturally diverse groups are encouraged.
Advertised: 04 Oct 2019 AUS Eastern Standard Time
Applications close: 20 Oct 2019 AUS Eastern Daylight Time
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