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Keep Emergency Care Moving | Ward Clerk | SALHN

Join the Emergency Extended Care Unit at Flinders Medical Centre as a Ward Clerk, providing vital administrative support that keeps one of South Australia's busiest emergency units running smoothly. Working a set fortnightly roster on either day or afternoon shifts, you'll work side by side with the Emergency Department Clerks and ED Communications Clerk to manage patient documentation, coordinate communications, and support seamless unit operations. This is a part-time contract opportunity through to July 2028 — offering real stability, meaningful work, and the chance to make a genuine contribution to patient care every shift.

About the role: 

Reporting to the Clerical Supervisor, the key objective of the role is to effectively coordinate the admissions, transfers and discharges of patients.

Duties for the role will include:

• Ensuring all documentation is accurate and completed in a professional and timely manner and is in accordance with any organisational and/or legislative requirements where applicable,
• Processing patient admissions to the wards and EECU according to procedures,
• Creation of medical records for all new patients and updating record details for existing and old patients, including the retrieval of case notes from the Medical Record Department in and out of hours for other areas of the hospital,
• Liaising with relatives, ambulance officers, police in relation to patient presentation and admittance and deal with their needs in a timely manner,
• Acting in a professional manner at all times when dealing with internal and external clients,
• Maintaining confidentiality on all issues relating to the organisation, the clients and fellow colleagues

About you:

• Ability to deal with members of the public and respond empathetically to a range of difficult needs and priorities.
• Ability to organize and prioritise work and to meet deadlines.
• Understanding of, and commitment to, patient confidentiality requirements.
• Sound keyboard skills including data entry.
• Ability to communicate effectively with a range of people including patients, their families, ambulance officers, medical and nursing staff and police officers.
• Experience working in an area of public contact,
• Experience working with computer systems,
• Experience using filing and record keeping systems

Please see the attached Role Description for additional information.

Want To Know More? Contact: Meg Crisp, Emergency Department Clerical Supervisor, (08) 8204 3042, Megan.Crisp@sa.gov.au

Application Closing Date: 11.55 pm Sunday 27 September 2026

Attachments:

• ASO2 EECU Clerk Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 950228