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Where Administration Meets Patient Safety | Senior Officer

This full-time, fixed-term contract role sits within the SALHN Office and provides essential administrative support to the Patient Safety team through to September 2027. You'll coordinate governance processes, manage safety-related data systems, and act as a key point of connection between clinical and non-clinical staff across the Southern Adelaide Local Health Network. It's a meaningful opportunity for an experienced administrator to contribute directly to the quality and safety of patient care across one of South Australia's most significant health networks.

About the role: 

Reporting to the Safety Manager, this role is responsible for coordinating and documenting critical incident briefings (CIBs) and coordinating the management of Clinical Review Committee (CRC) activities. Operating under limited direction, the role requires strong administrative expertise, sound judgement, and decision-making in managing patient safety documentation from end to end.

Duties for the role will include:

• Provide expert support to stakeholders on patient safety matters, internal and external to SALHN,
• Facilitate Executive level Critical Incident Briefings (CIBs), ensuring all relevant stakeholders involved and part of approval,
• Track and follow up on action items to ensure timely responses,
• Manage sensitive information with discretion and in line with governance requirements,
• Coordinate meetings, prepare agendas, and ensure relevant documentation is available,
• Accurately record minutes, maintain records, and track action/recommendation database,
• Ensure legislative compliance with reporting and documentation requirements

About you:

• Qualification in Medical Terminology or Health Administration, or equivalent experience,
• Ability to accurately interpret and apply medical terminology in all documentation and communications,
• Ability to clearly and effectively communicate both verbally and in writing, ensuring the accurate conveyance of complex medical and safety information to a range of audiences, including healthcare professionals, senior leaders, and external stakeholders,
• High level of attention to detail, ensuring accuracy in documentation, report preparation, meeting minutes, and patient safety data. This ability is crucial when dealing with sensitive and complex clinical information,
• Demonstrated experience in building and maintaining positive relationships with diverse teams and stakeholders, including healthcare professionals, senior leadership, and external partners

Please see the attached Role Description for additional information.

Want To Know More? Contact: SALHN Clinical Governance Mailbox, (08) 8204 6104, health.SALHNClinicalGovernance@sa.gov.au

Application Closing Date: 11.55 pm Sunday 1 November 2026

Attachments:

• ASO5 Senior Administration Officer- Patient Safety
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 952819