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Operations Manager

Cleanaway is Australia’s largest waste management organisation with over 7,500 employees working at over 400 sites. We have been around in Australia for over 50 years, delivering solutions that offer extraordinary benefits not just for our customers, but for our communities and environment we live in. Cleanaway provides sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies.

About the role:

Based in Darwin, this newly created Operations Manager position is accountable for achieving targets for operating efficiencies, productivity, equipment utilisation and maintenance while ensuring that costs are controlled within budget and delivering required customer service levels.

  • Ensure operational and administrative processes are conducted (eg equipment checks; completion of payroll records; safety activities; site housekeeping).
  • Ensure site equipment is purchased, maintained and operated appropriately in accordance with requirements, and identify additional equipment needs to provide effective service delivery.
  • Investigate, report and manage vehicle incidents/accidents, property damage and personal injury.
  • Identification and implementation of operational efficiencies to achieve exemplary customer service practices and meet contractual obligations within financial and operational targets.
  • Work with customers and the Sales team to maximise revenue growth opportunities (organic and new business).
  • Provide estimates and preliminary quotes for customers in accordance with delegation/approval policy, where required.

About you:

You will have excellent planning and people skills, with approximately 5-plus years of team leadership experience within the waste management or transport industry.

  • Managing operational departments in a blue-collar environment.
  • Leadership ability and track record in safety leadership and performance.
  • Strong commercial, negotiation, and influencing skills – ability to manage expectations.
  • Demonstrated experience with managing tight timeframes.
  • Demonstrated effective written and verbal communication skills.
  • Demonstrated ability to build strong relationships and communication channels with stakeholders.

Why Cleanaway:

  • Zero harm safety culture: the safety, health and wellbeing of our people and the communities where we operate are our first and foremost consideration.
  • Strong job security: high growth Australian-owned essential service business.
  • Australia’s largest waste management company: career progression and development opportunities.
  • Sustainability is taken seriously at Cleanaway: contributing to reducing waste for the planet.
  • Company commitment to diversity and inclusion programs: 18 weeks paid primary carer leave top-up and flexible working arrangements.
  • Great company benefits: Company share scheme, company discounts, salary packaging, flu vaccinations, EAP and more.

Cleanaway is an employer of equal opportunity and encourages and values diversity and inclusion. We welcome applications from First Nations peoples, mature age and early careers, and people from all cultural backgrounds.

Applications close:

Vacancy no:

Work type:
Permanent - Full Time

Darwin NT Australia


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Join us and be part of the team.
6000+ people
Servicing our customers and communities across Australia with a focus on safety and quality
115 prized
260+ sites
Allow us to partner with customers large and small to help them achieve their sustainability goals
4500+ vehicles
With one of the largest national fleets and a network of prized assets, we can service every corner of Australia
ASX100 listed
Strong performance doesn't just benefit investors it means we can provide surety to customers and our team
140M kWh renewable energy
Generated nationally each year. Just one of the ways we're making a sustainable future possible.
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