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Service Quality Assurance Intern, Strategic Business Modernization Section, Global Shared Services Centre (GSSC), UNICEF, Budapest, Hungary
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Hungary
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| The Strategic Business Modernization Section (SBM) unit ensures that service delivery at the GSSC meets the highest quality standards. The Service Quality Assurance Team (SQA) team plays a key role in testing, monitoring compliance, identifying risks, and providing independent insights on process performance, to meet high quality standards and satisfy customer expectations.
The SQA Intern will support this work by contributing to data-driven analysis, transaction reviews, compliance monitoring, reporting, and awareness initiatives to strengthen quality and consistency across GSSC operations. |
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Business Data & Analytics Management Intern, Strategic Business Modernization Section, Global Shared Services Centre, Budapest, Hungary
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Hungary
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| As our new intern, you will support the Business Data & Analytics team within the Strategic Business Modernization (SBM) unit. The team develops data products, provides analytical insights, and drives improvement projects that strengthen and advance data-driven decision making in the center. Under the overall supervision and guidance of the Strategic Business Modernization section, you will perform data analysis tasks such as data discovery, modeling, cleaning, metadata development, dashboard preparation, and report creation, as well as other data-focused improvements. You will also support the coordination of data-related activities. |
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ICT Associate, GS6, Fixed Term, Kyiv, Ukraine, Post # 120619
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Ukraine
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| Information and Communications Technology (ICT) Associate perform procedural and some specialized activities pertaining to UNICEF’s ICT systems, which include desktop administration and server operations. Specialized activities typically pertain to the installation and routine configuration of ICT system components and user orientation. Procedural activities include all other processes that may not require the application of specialized information technology training and knowledge, such as maintaining technical and user documentation and/or serving as focal point for receipt and processing of user requests. |
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Programme Associate (GS-6) Bucharest, Fixed-Term, Romania # 120058, Req# 583746
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Albania, Armenia, Kazakhstan, Kyrgyzstan, Tajikistan, Türkiye, Turkmenistan, Uzbekistan, Azerbaijan, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Georgia, North Macedonia, Montenegro, Republic of Moldova, Romania, Serbia, Ukraine, Greece, Slovenia, Kosovo, Austria, Andorra, Canada, Czech Republic, Estonia, Finland, Iceland, Ireland, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Netherlands Antilles, Norway, Poland, Portugal, Russian Federation, San Marino, Slovakia, Vatican City, Yugoslavia
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| We are seeking a dynamic Programme Associate to support the development, implementation, and monitoring of our programmes. The role involves project coordination, data analysis, budget tracking, reporting, and close collaboration with partners and stakeholders. The Programme Associate will also contribute to digital innovation, knowledge sharing, event coordination, and provide essential administrative support to the front office. |
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Low Value Consultancy: Facilitate Change Management training for Staff Representatives
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Kenya
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| While leadership often focuses on senior management, the role of Country Office Staff Associations (COSA) and their elected representatives is critical in ensuring smooth, equitable, and successful implementation of change. As direct representatives of the workforce, COSA Chairs and ExCom members are well placed to voice staff concerns and foster engagement. Yet, their capacity to lead, communicate, and mediate during strategic transitions is often underdeveloped, resulting in resistance and mistrust. |
