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Senior Manager/Manager/Assistant Manager (Policy Admin) - Contract

Apply now Agency: Central Provident Fund Board
Job no.: 532359
Work type: Contract
Location: Singapore
Categories: Administration Support, Customer Service

As trustee of the nation’s retirement savings, the Central Provident Fund (CPF) Board helps 3.9 million CPF members save for their retirement, healthcare and housing needs. Every CPF Ambassador plays a vital role in helping Singaporeans save for a secure retirement. So long as you have the passion and commitment to serve the public, you will find your niche in our big family.

Schemes Management

CPF members can use their CPF savings to buy a house, take care of their healthcare needs and save up for their retirement income for their golden years via the various schemes offered.  If you are meticulous, a systematic thinker and derive satisfaction from helping others, you will fit right into this job.


Job Responsibilities

  • Administering the processing of various applications under Home Protection Scheme (HPS) Policy Administration

  • Implementing projects and work with IT support team to carry out system review and improve existing system functions

  • Attending to HPS members’ requests and appeals via phone and/or emails

  • Conducting studies and reviewing HPS policies, operational guidelines & processes for continuous improvement

  • Liaising with various government agencies and service partners such as HDB, banks, insurers, and legal advisors on HPS matters


Required Attributes

  • Strong analytical, interpersonal, verbal and written communication skills

  • Meticulous and able to multi-task

  • A good team player and able to work independently to complete assigned tasks effectively

  • Possess initiative and positive attitude

Find out more at CPF Careers page

TRUST. Everything We Stand For.

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