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Executive (Merdeka Generation Package) - Contract

Careers@Gov
Agency: Central Provident Fund Board
Job no.: 532713
Work type: Contract
Location: Singapore
Categories:Administration Support, Others

The Central Provident Fund (CPF) is a social security savings scheme jointly supported by employees, employers and the Government. Its basic purpose is to help CPF members meet primary needs like shelter, food, clothing and health services in their old age or when they are no longer able to work. Benefits offered are to help meet one or more needs of the CPF Member in his retirement. They include withdrawals by the Member for retirement, permanent disablement, home ownership and health care. The amounts available depend on how much the Member has saved in the CPF.

The CPF Board are trustees for the CPF savings of Members. We aim to provide CPF Members, in a cost-effective manner, the widest range of quality services possible. We seek also to help employers pay CPF contributions promptly and correctly in as efficient and convenient a way as possible. Where we can, we make our assets and services available to help meet Singapore's social and economic objectives, thereby improving the quality of life of all Singaporeans and CPF Members.

Executive (Merdeka Generation Package) - Contract

Job Description:

As trustee of the nation’s retirement savings, the Central Provident Fund (CPF) Board helps 3.8 million CPF members save for their retirement, healthcare and housing needs. Every CPF Ambassador plays a vital role in helping Singaporeans save for a secure retirement. So long as you have the passion and commitment to serve the public, you will find your niche in our big family.

CPF members can use their CPF savings to buy a house, take care of their healthcare needs and save up for their retirement income for their golden years via the various schemes offered.  If you are meticulous, a systematic thinker and derive satisfaction from helping others, you will fit right into this job.

Job Responsibilities

  • Support the implementation and administration of the Merdeka Generation Package (MGP)
  • Perform user acceptance testing to ensure system development meets user requirements
  • Document standard operating processes and workflows
  • Handle correspondences with customers and external agencies
  • Provide general administrative support which includes telephone duties, billings and fund collection, general ledger and expenses reconciliation
  • Provide operational support to Senior Manager /Manager /Assistant Manager

Required Attributes

  • Possess strong analytical, interpersonal, communication and writing skills, as well as excellent customer service skills
  • Meticulous and good with figures
  • Have good initiative and positive attitude
  • Able to work both independently and as an effective team player

TRUST. Everything We Stand For.

 

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