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Senior Manager / Manager / Assistant Manager (Retirement Withdrawals Department) - Contract

Apply now Agency: Central Provident Fund Board
Job no.: 533043
Work type: Contract
Location: Singapore
Categories: Administration Support, Customer Service

Job Responsibilities

  • Lead a team in managing the day-to-day operations and matters relating to retirement withdrawals
  • Review and enhance scheme policies, systems and processes for better customer experience and increased operational efficiency
  • Provide advisory on application process and communicate policy rationale to CPF members and key stakeholders
  • Work with internal departments and other government agencies in implementing policies and delivering customer service

Required Attributes

  • Self-motivated to learn and innovate in a fast changing environment
  • Embrace challenges with a positive attitude, and a strong commitment to service excellence
  • Strong interpersonal skills, and a good team player who is able to value add in a group as well as individually
  • Strong mathematical, analytical, written and verbal communication skills

 

Find out more at CPF Careers page

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