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Data Analyst, Data Analytics Group

Agency: Civil Service College
Job no.: 534111
Work type: Permanent/Contract
Location: Singapore
Categories:Research and Analysis, Statistics, Training and Development

Civil Service College (CSC) Singapore is a statutory board under the Public Service Division, Prime Minister’s Office. We are the central learning institution for the Singapore Public Service and we play a pivotal role in partnering government ministries and agencies to develop people for a first class public service.

CSC brings together public service officers from diverse backgrounds and provides them opportunities to plug into a service-wide network to exchange views, build shared ethos and perspectives, creating a rich environment for dialogue, knowledge sharing and learning.

Through our programmes and services, CSC aims to build commitment and strategic capacity in governance, leadership, public administration and management for the Singapore Public Service.

Job Description

You are comfortable solving business questions using data and presenting data-driven recommendations to management using data visualization tools such as Tableau. You collaborate with internal and external stakeholders to understand their needs, identify data from primary or secondary sources, analyse data and predict business trends, correlations, patterns and customer behaviours and design solutions that can deliver business impact. You take full ownership of the entire data process to transform data into meaningful information that can solve business needs.

  • Conduct research and make recommendations to solve business questions using data.
  • Identify data from primary and secondary sources (e.g. organization and individual training needs and priorities, learning preferences, Public Service demographics and programme feedback) and work with management to prioritize information needs.
  • Engage stakeholders to understand business requirements and make recommendations to solve business questions using data.
  • Analyse data using statistical techniques, build statistical models, identify patterns and trends and gather key insights for business decision making.
  • Predict business trends, correlations, patterns and customer behaviours using insights from data.
  • Create reports and dashboards using data visualization tools such as Tableau to present the information and findings to internal stakeholders.
  • Assist in creating and enforcing policies for effective data governance and management.
  • Drive the adoption of data analytics and build a data culture within the organization.

Job Requirement

  • 2 years of experience in data analytics or a related function; specialization in Mathematics, Statistics, Economics, Computer Science or Data Analytics preferred
  • Strong analytical and communication skills
  • Proficient in MS Excel and data visualization tool such as Tableau
  • Experience with statistical package or analysis tools such as SPSS, R and Python is a plus
  • Ability to work collaboratively within CSC and with external partners
  • Demonstrate integrity and drive for excellence in work

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