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Assistant Manager / Manager, Operations Technologies Capabilities - ACE Group - Contract

Apply now Agency: Ministry of Manpower
Job no.: 551935
Work type: Contract, Full-time
Location: Singapore
Categories: InfoComm, Technology, New Media Communications

Improve the effectiveness and efficiency of ACE operational processes, resolving mission critical problems and contributing to an efficient, nimble and resilient ACE operational technologies roadmap through a strategic focus on productivity, quality and control, technology, people capability and innovation.


Job Description

  • Actively perform and lead in-depth research and collaborative efforts to inform understanding of technological trends, thinking disruptively to deliver pragmatic technological solutions for ACE’s operational challenges.
  • Determine the appropriate indicators/suitable proxies and the associated data sources to evaluate cross-domain technological trends data, pushing the technological boundaries with a sense of clarity to complex operational issue.
  • Establish technology foresight capability in ACE, including fundamental foresight processes and methodologies, and knowledge transfer of core skills
  • Develop and implement technology foresight toolkits such as horizon scanning, delphi consultation process, PESTLE drivers mapping, scenario planning, visioning, SWOT analysis, backcasting and roadmapping
  • Engage with internal and external operational stakeholders to understand their context, pain points, viewpoints and perspectives on strategic operational moves
  • Synthesise diverse data inputs and viewpoints into formulation of plausible scenarios or use cases and associated narratives to explore opportunities and challenges of the evolving technological landscape for our operational needs
  • Facilitate internal and external engagement sessions to validate hypotheses and formulate strategic technological point of view
  • Sharing of strategic foresight, think pieces, programmes and initiatives with OTSC team on a regular basis
  • Any other duties as assigned by Senior Management


Job Requirement

  • Background in Engineering, Computer Science, Technology or equivalent
  • 3-5 years of relevant team lead experience in Technology or Technology-related Consulting roles
  • Ability to think strategically and critically, and understand the value of intentionally thinking about the future to derive operational values from strategic technological explorations
  • Good knowledge of scenario planning, technology governance, long term forecasting / foresighting principles and practices
  • Excellent interpersonal skills to build strong relationships with internal and external stakeholders
  • Storyteller with impactful and polished communications (writing and presentation) skills
  • Resilient in ambiguous situations and can adapt your role to approach challenges from multiple perspectives
  • Strong business acumen with exceptional analytical, quantitative and qualitative abilities
  • Ability to drive projects to completion and willingness to go the extra mile to ensure great outcomes in a result-oriented team environment
  • Experience in the public sector will be beneficial

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