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(FMMD) Assistant Manager/Manager, Transformation

Agency: Ministry of Manpower
Job no.: 553356
Work type: Permanent/Contract
Location: Singapore
Categories:InfoComm, Technology, New Media Communications, Corporate Strategy/Top Management, Engineering, Policy Formulation, Training and Development, Customer Service

The Ministry of Manpower (MOM) aims to develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and a secure retirement. In a rapidly changing global economic landscape, Singapore’s workforce and workplace practices have to remain adaptable. MOM’s policies help enhance the workforce’s profile, promote lifelong employability and income security for Singaporeans, as well as foster excellent working environments that are fair and safe. As an MOM officer, you will get to work in a range of exciting areas to help the Ministry attain its goals, including manpower policy, industrial relations, workplace safety and foreign employment regulation. MOM is committed to creating an inclusive employee experience for all.

The Assistant Manager/Manager (Transformation) will be part of the team that will facilitate the transformation of an enforcement division to be at the forefront of enforcement work.  This is an important role that will look into research, user interviews and discussions, conceptualisation of ideas as well as project manage to ensure the success of transformation initiatives that will contribute to achieving strategic business goals and operational objectives.



  • Conduct strategic engagement with internal stakeholders to facilitate discussions and identify problems/ areas where processes could be enhanced with use of technology
  • Identify opportunities for performance improvements and conduct research into good practice and new ideas
  • Establish contacts with other public agencies/ GovTech/ solution providers, e.g. institution of higher learning, research community and industry and collaborate with leading industry experts on possible digitalization/ technical solutions
  • Forge partnership with internal IT partners, research institutes, institution of higher learning & associations
  • Conceptualise and design plans for approval on idea as well as to seek budget funding with MOM senior management/ MOM
  • Manages proof-of-concepts and pilots, leading to deployment of solution and scaling the solutions to whole of department, if applicable
  • Be a change agent, working with internal and external stakeholders across the government, in identifying and achieving the desired outcomes




  • 2 years of relevant work experience, though fresh graduates with design thinking and behavioural insights training may apply
  • Experience/knowledge in stakeholder engagement and project management
  • Have some knowledge of emerging technologies, e.g. IoT, robotics will be an advantage
  • Detailed-oriented and analytical, without losing sight of the bigger picture
  • Have strong communication skills and interpersonal skills to build relationship across divisions and organization
  • Can translate high-level strategy into executable plans
  • Able to interact with officers of all levels
  • Self-motivated and results-driven, and can effectively manage multiple priorities


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