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Service & Operations Management, Learning & Development Intern

Apply now Agency: Civil Service College
Job no.: 553384
Work type: Internship
Location: Singapore
Categories: Education, Research and Analysis, Training and Development

Interns will also be learning and working on the following:

  • Plan, research and develop engaging multimedia content
  • Prepare job-aids (e.g. toolkits, checklist, design documents/frameworks) to support programmes
  • Research and curate service and enforcement trends and thought leadership for sharing with service and enforcement community
  • Design digital toolkits, e-learning, and/or bite-sized learning for service and enforcement focal areas
  • Collaborate with the team to conceptualise and create new ways of delivering the service and operations team’s products to ensure that content is fun, fresh, interesting and informative to engage audience.
  • Add value to the team in developing and designing a series of sessions for the learning series to help meet the learning needs of the service and enforcement community, design collaterals for the events and provide logistical and administrative support

Interns may also be involved in the following:

  • Undertake research (e.g. desktop research, research scoping, fieldwork), analysis and reporting, and developing learning products/resources (e.g. caselets, newsletters, video resources, infographics, toolkits, podcasts etc.)



• Excellent written and oral communication skills
• Strong analytical skills
• Eye for design
• Self-motivated, independent and confident
• Experience/interest in production of creative products (e.g. infographics, podcasts, videos, comics, marketing materials etc)
• Team player & possess good interpersonal relationship skills
• Have a keen interest in user research and experimentation
• Persevering and able to meet deadlines
• Able to commit from May – Sep 2021

Applications close:

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