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Senior Manager/Manager (MediShield Life Policy Administration & Premium Recovery) – Contract

Agency: Central Provident Fund Board
Job no.: 553393
Work type: Contract
Location: Singapore
Categories:Administration Support

The Central Provident Fund (CPF) is a social security savings scheme jointly supported by employees, employers and the Government. Its basic purpose is to help CPF members meet primary needs like shelter, food, clothing and health services in their old age or when they are no longer able to work. Benefits offered are to help meet one or more needs of the CPF Member in his retirement. They include withdrawals by the Member for retirement, permanent disablement, home ownership and health care. The amounts available depend on how much the Member has saved in the CPF.

The CPF Board are trustees for the CPF savings of Members. We aim to provide CPF Members, in a cost-effective manner, the widest range of quality services possible. We seek also to help employers pay CPF contributions promptly and correctly in as efficient and convenient a way as possible. Where we can, we make our assets and services available to help meet Singapore's social and economic objectives, thereby improving the quality of life of all Singaporeans and CPF Members.

As trustee of the nation’s retirement savings, the Central Provident Fund (CPF) Board helps 4 million CPF members save for their retirement, healthcare and housing needs. Every CPF Ambassador plays a vital role in helping Singaporeans save for a secure retirement. So long as you have the passion and commitment to serve the public, you will find your niche in our big family.

CPF members can use their CPF savings to buy a house, take care of their healthcare needs and save up for their retirement income for their golden years via the various schemes offered.  If you are meticulous, a systematic thinker and derive satisfaction from helping others, you will fit right into this job.


Job Responsibilities

  • Plan and carry out work relating to projects under Healthcare schemes
  • Review and streamline policies & processes
  • Work with IT support team to implement project initiatives within specified timelines
  • Prepare project requirements, lead user acceptance testing and post-monitoring of system changes
  • Liaise with government agencies, service partners and private organizations to implement systems
  • Handle administrative budget and funding projections
  • Handle data requests to support review of policies
  • Supervise staff to carry out day to day operations

Required Attributes

  • Positive working attitude
  • Strong analytical skills with excellent written and verbal communication skills
  • Able to work independently or within a team, demonstrating strong interpersonal and organisational skills
  • Resilient and resourceful 

TRUST. Everything We Stand For.


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