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Senior Manager/Manager (MediSave & Healthcare Claims) - Contract

Agency: Central Provident Fund Board
Job no.: 553396
Work type: Contract
Location: Singapore
Categories:Administration Support

The Central Provident Fund (CPF) is a social security savings scheme jointly supported by employees, employers and the Government. Its basic purpose is to help CPF members meet primary needs like shelter, food, clothing and health services in their old age or when they are no longer able to work. Benefits offered are to help meet one or more needs of the CPF Member in his retirement. They include withdrawals by the Member for retirement, permanent disablement, home ownership and health care. The amounts available depend on how much the Member has saved in the CPF.

The CPF Board are trustees for the CPF savings of Members. We aim to provide CPF Members, in a cost-effective manner, the widest range of quality services possible. We seek also to help employers pay CPF contributions promptly and correctly in as efficient and convenient a way as possible. Where we can, we make our assets and services available to help meet Singapore's social and economic objectives, thereby improving the quality of life of all Singaporeans and CPF Members.

As trustee of the nation’s retirement savings, the Central Provident Fund (CPF) Board helps 4 million CPF members save for their retirement, healthcare and housing needs. Every CPF Ambassador plays a vital role in helping Singaporeans save for a secure retirement. So long as you have the passion and commitment to serve the public, you will find your niche in our big family.

CPF members can use their CPF savings to buy a house, take care of their healthcare needs and save up for their retirement income for their golden years via the various schemes offered.  If you are meticulous, a systematic thinker and derive satisfaction from helping others, you will fit right into this job.

Job Responsibilities

  • Supervise a team of Executives in the administration and processing of MediSave Scheme and MediShield Life claims related operations within the committed service standards
  • Support the implementation of MediSave Scheme and MediShield Life claims related policy changes to be introduced by the Ministry of Health (MOH) from time to time
  • Review and improve existing MediSave Scheme and MediShield Life claims related business processes with MOH, medical institutions and insurers
  • Support the modernisation of the IT systems related to the processing of claims  under the MediSave and MediShield Life Schemes

Required Attributes

  • Able to work independently or with a team, demonstrating strong interpersonal and organisational skills
  • Strong analytical skills, excellent written and verbal communication skills
  • Meticulous with attention to details
  • Resilient and resourceful


TRUST. Everything We Stand For.


Find out more at CPF Careers page.

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