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Senior Manager/Manager (CareShield Life Scheme) - Contract

Agency: Central Provident Fund Board
Job no.: 553397
Work type: Contract
Location: Singapore
Categories:Administration Support

The Central Provident Fund (CPF) is a social security savings scheme jointly supported by employees, employers and the Government. Its basic purpose is to help CPF members meet primary needs like shelter, food, clothing and health services in their old age or when they are no longer able to work. Benefits offered are to help meet one or more needs of the CPF Member in his retirement. They include withdrawals by the Member for retirement, permanent disablement, home ownership and health care. The amounts available depend on how much the Member has saved in the CPF.

The CPF Board are trustees for the CPF savings of Members. We aim to provide CPF Members, in a cost-effective manner, the widest range of quality services possible. We seek also to help employers pay CPF contributions promptly and correctly in as efficient and convenient a way as possible. Where we can, we make our assets and services available to help meet Singapore's social and economic objectives, thereby improving the quality of life of all Singaporeans and CPF Members.

As trustee of the nation’s retirement savings, the Central Provident Fund (CPF) Board helps 4 million CPF members save for their retirement, healthcare and housing needs. Every CPF Ambassador plays a vital role in helping Singaporeans save for a secure retirement. So long as you have the passion and commitment to serve the public, you will find your niche in our big family.

CPF members can use their CPF savings to buy a house, take care of their healthcare needs and save up for their retirement income for their golden years via the various schemes offered.  If you are meticulous, a systematic thinker and derive satisfaction from helping others, you will fit right into this job.

Job Responsibilities

• Implement policy changes and system enhancements to support the administration of CareShield Life Scheme
• Review operational policy and processes
• Provide support to the Ministry of Health (MOH) in their study and review of CareShield Life Scheme
• Collaborate with internal and external stakeholders to ensure that operational design meets policy intent
• Manage enquiries from different stakeholders including correspondences from members
• Supervise and coach a team of staff

Required Attributes

• 2-3 years' working experience
• Some experience in project management would be a plus
• Excellent interpersonal, negotiation, communication and written skills
• Excellent analytical abilities to synthesise information across various sources and balance competing considerations
• Self-driven, resourceful, with strong leadership skills
• Ability to manage both internal and external stakeholders to achieve effective outcomes


TRUST. Everything We Stand For.


Find out more at CPF Careers page.

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