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Manager/ Senior Manager (MediShield Life Governance & Coverage) - Contract

Agency: Central Provident Fund Board
Job no.: 553401
Work type: Contract
Location: Singapore
Categories:Others, Policy Formulation

The Central Provident Fund (CPF) is a social security savings scheme jointly supported by employees, employers and the Government. Its basic purpose is to help CPF members meet primary needs like shelter, food, clothing and health services in their old age or when they are no longer able to work. Benefits offered are to help meet one or more needs of the CPF Member in his retirement. They include withdrawals by the Member for retirement, permanent disablement, home ownership and health care. The amounts available depend on how much the Member has saved in the CPF.

The CPF Board are trustees for the CPF savings of Members. We aim to provide CPF Members, in a cost-effective manner, the widest range of quality services possible. We seek also to help employers pay CPF contributions promptly and correctly in as efficient and convenient a way as possible. Where we can, we make our assets and services available to help meet Singapore's social and economic objectives, thereby improving the quality of life of all Singaporeans and CPF Members.

As trustee of the nation’s retirement savings, the Central Provident Fund (CPF) Board helps 4 million CPF members save for their retirement, healthcare and housing needs. Every CPF Ambassador plays a vital role in helping Singaporeans save for a secure retirement. So long as you have the passion and commitment to serve the public, you will find your niche in our big family.


CPF members can use their CPF savings to buy a house, take care of their healthcare needs and save up for their retirement income for their golden years via the various schemes offered.  If you are meticulous, a systematic thinker and derive satisfaction from helping others, you will fit right into this job.


Job Responsibilities


  • Provide project requirements, conduct user acceptance testing and post-monitoring of system changes/enhancements

  • Partner IT support team to implement the modernization of the IT systems related to Additional Premium Support under healthcare insurance scheme

  • Collaborate with internal stakeholders on data analytics projects to facilitate formulation of operational strategies to meet business objectives

  • Work with stakeholders to design and implement data management processes

  • Manage operations which includes correspondences, reports and collation of statistics


Required Attributes

  • Strong analytical and numeracy skills. Candidates who possesses relevant experience in data analytics, or proficiency in statistical and visualization tools such as SAS, Tableau, R and Python will be advantageous. 

  • Resilient, self-driven and resourceful

  • Ability to manage both internal and external stakeholders to achieve effective outcomes

  • Effective verbal and written communication skills, as well as good interpersonal and organizational skills

TRUST. Everything We Stand For.



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