Search Results

Assistant Manager / Manager (Sensing), Consumer Services, Consumer Services & Investigation, Data Innovation and Protection Group

Agency: Info-communications Media Development Authority
Job no.: 562521
Work type: Permanent/Contract
Location: Singapore
Categories:InfoComm, Technology, New Media Communications

Info-communications Media Development Authority ( offers a rewarding career that gives you a front seat in the fast-changing infocomm media sector, where technology and content are shaping the way people view the world more than ever.

We offer a wide range of opportunities, where talented individuals and teams can make a difference. Whether you are developing a telecommunications policy affecting consumers or spearheading a scheme to nurture budding media talents, each member of IMDA contributes towards driving innovation, enhancing productivity for economic growth, and improving the quality of life for all Singaporeans.

As a statutory board in the Ministry of Communications and Information, IMDA promotes and regulates the infocomm and media sectors.

Assistant Manager / Manager (Sensing), Consumer Services, Consumer Services & Investigation, Data Innovation and Protection Group
  • Monitor, analyse and report on:
  • Trends in public queries and complaints relating to Do Not Call (DNC) and Data Protection (DP) Provisions as well as data breach notifications under the Personal Data Protection Act (“PDPA”) received by PDPC
  • Sectoral, local, regional and global trends in specific and general data protection matters
  • Analyse and use information gathered to complement decision-making capabilities and collaborate with other divisions to generate insights to improve efficiency and effectiveness of PDPC’s work and operations
  • Generate relevant reports (including dashboards) regularly and on ad-hoc basis using appropriate data analytics tools
  • Manage and/or be involved in relevant projects including those involving use of data analytics, and enhancement of intelligence sensing capabilities
  • Review and conduct follow-up enquiries on data breach notifications received by PDPC or other reports of data breach incidents in the media and via other sources
  • Support the handling of complaints and public queries (relating to Do Not Call (DNC) and Data Protection (DP) Provisions under PDPA from time to time
  • Background in Computer Science, Information Science, Data Analytics or a related field
  • Proficiency in or familiarity with data analytics is critical (eg familiar with Qliksense and other data visualisation software)
  • Strong numerical and analytical skills
  • Ability to cleanse, analyse and visualise large quantities of detailed data
  • Good written and verbal communication skills in English
  • Resourceful, self-motivated and able to work both independently and as part of a team
  • Ability to deliver quality work in a fast-paced and dynamic regulatory environment
  • Experience and exposure in data protection work and/or law enforcement or regulatory work 
  • Experience in project management will be an added advantage

Position will commensurate with experience.

Only short-listed candidates will be notified.

Applications close:

Back to search results Apply now

Share this:

| More
Back To TopTOP