Discover why Harvey Norman is one of New Zealand’s leading retailers by joining our fantastic Commercial team!

Harvey Norman has a great track record of providing high quality products and outstanding customer service through friendly and knowledgeable staff.  Working here provides variety and challenge, and the opportunity to learn from some of the best in the business.  Take your career a step further and get on the fast track! 

This is a full time position in our Christchurch Commercial store.

In this role you will:

• Oversee the Commercial sales support and operations team, and assist the Proprietor in managing all duties relating to the administration of the Commercial department. 
• Coordinate and juggle a full spectrum of administration tasks for the Commercial sales team including, invoicing, purchase orders, branch transfers, undelivered sales checks.
• Assist the Proprietor to manage and develop support employees as required, through effective recruitment, training, performance management/discipline and setting and driving achievement of employee targets/key performance indicators.
• Ensure the Department's support and administration functions are completed accurately and efficiently by relevant employees, such as service, claims, accounts, payroll and reception tasks.
• Follow up purchase orders with suppliers and coordinating delivery schedules with customer orders.
• Follow up all Direct Deliveries in accordance with Commercial Department procedure.
• Manage, attend to, and follow up customer complaints as requested by the Proprietor/Sales Manager.
• Managing any ad hoc administrative tasks as required by the Department, identifying and solving problems, ensuring that the Department adheres to policies and procedures.
• Assist the department with stock take preparation and execution, including being available for the duration of stock take if requested.

The skills and experience you’ll need to bring with you include:

• Previous experience in a busy Administration role and working knowledge of day to day Administrative activities.
• Ability to work with numbers.
• Computer literate, including Microsoft office with good Excel skills.
• Creates and maintains effective relationships across all levels of the organisation and with customers and suppliers, gaining their trust and respect. Respects and understands the discretion and confidentiality required in the role.
• Persistent with a high level of work ethic and professionalism.
• Experience with commercial products such as cookware, refrigeration, laundry, heating and audio visual goods (desirable but not required).
• Strong advocate of company policies and procedures and of legal compliance.
• Professional demeanour, good sense of humour, down to earth, approachable and work well as part of a team.
• Ability to work autonomously, can-do attitude.

Apply online if you feel this is the place to be!