Join the ISS team?

ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.

ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER

With over 485,000 employees throughout 46 countries ISS is a company of belonging.

”Connecting People and Places to Make the World Work Better”.

Our team is growing and we are currently seeking applications for the position of CHRIS21 System Administrator at our location Macquarie Park (in Sydney), employed on a Full Time permanent basis.

Reporting to the Payroll Accountant, the CHRIS21 System Administrator will be responsible for the support of Chris21/Ichris and the Onboarding, Intelligent Workflow and HR21 modules to ensure they run efficiently, application currency is maintained, regulatory and compliance requirements are met and operates within the risk and compliance framework.  You will plan changes carefully, maintain a detailed runbook and work effectively with the IT, Payroll and broader business team.

For context, we are using Kronos for T&A and ServiceNow for ticketing.

The Position:

Support Chris21/iChris and the Onboarding, Intelligent Workflow and HR21 modules to ensure they run reliably and effectively by undertaking the following tasks:

• Automate tasks through appropriate tools and scripting
• Working with vendors and other technical team to ensure support cases are in line with their SLA
• Conduct regular system health checks and audits
• Maintain all relevant system interfaces including upkeep of documentation and the creation/maintenance of knowledgebase documents
• Manage system access, permissions, changes and enhancements.
• Support Chris21/iChris upgrades with Group IT and other vendors
• Triage and troubleshoot issues related to Chris21
• Provide strategic advice on systems improvements, transformation and enhancements

Our Benefits:

• Competitive salary packaging
• Flexible work arrangements
• Free parking onsite at Macquarie Park
• Access to staff discounts with wide range of companies
• Ongoing learning and development opportunities
• Internal opportunities within our global organisation
• Positive company culture

Minimum Criteria:

• At least 1 year plus experience supporting Chris21/iChris
• Strong problem solving, and analytical skills with high attention to detail
• Development or support experience in application and data integrity solutions
• Willingness and proven ability to learn new technologies and processes
• Ability to develop and maintain relationships at all levels
• Strong customer service ethic and skills
• Basic database and SQL skills

Desirable Criteria:

• Software configuration/integration experience with CHRIS21/iChris modules: HR21, Onboarding and Intelligent Workflow is strongly preferred, however, if you have some exposure we can train you up the required level.

To apply for this role please click on the 'apply' link and complete the online application.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people living with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**