Join our team as the Director of Military and Veteran Services (DMVS) and lead a dynamic, data-driven department dedicated to providing top-tier support to military-affiliated students, including active duty, dependents, retirees, ROTC, and veterans. In this pivotal role, you'll recruit, train, and manage a high-performing team, set clear performance goals, and drive accountability to ensure our students receive the best possible experience. Additionally, you will support and coordinate UAF's strategic relationships with the Department of Defense (DoD).
This position collaborates with enrollment management efforts across UAF, creating and implementing sustainable strategies for superior customer service. You will also develop veteran and active duty aid certification strategies to ensure compliance with complex rules and regulations. Networking and collaborating with external stakeholders, including legislators, military installation commanders, veteran associations, and all levels of the University, will be key to building effective relationships and communication strategies.
To thrive in this role: You must possess exceptional interpersonal, written, and oral communication skills, with a strong ability to engage in both public speaking and small group settings. A deep understanding of the U.S. military and the educational opportunities available to service members is crucial. Demonstrated leadership and decision-making abilities, coupled with strong writing, editing, and team-building skills, are essential. A proven track record in project management, with experience in ensuring compliance with complex rules, regulations, and procedures, is necessary.
You should be adept at coordinating and scheduling both large and small events, with the ability to multitask and lead projects to successful completion. Creativity, confidentiality, and strong cross-cultural communication skills are key attributes, along with the ability to present the University positively to diverse populations. Experience in developing and implementing office policies, procedures, and long-term strategic plans will be critical to your success. Proactively addressing issues and recommending effective solutions is expected.
Familiarity with the unique needs of a student-centered environment is preferred. Additionally, you must be able to adapt to changing work conditions, manage competing demands, and handle unexpected events while maintaining a professional demeanor.
Minimum Qualifications:
Master’s degree in a related field and five years progressively responsible higher education experience and three years management experience, or an equivalent combination of training and experience.
In depth knowledge of the US military and the educational opportunities afforded to the military.
Position Details:
This is a full-time, exempt staff position with a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental, and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 83, based on education and experience.
A valid driver's license and clean driving record in compliance with UA Safe Driving Criteria is required.
Applications will be reviewed on a rolling basis until a successful candidate is identified.
Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Bridget Thimsen, SBO Sr. HR Coordinator, at bmthimsen@alaska.edu.
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu.
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.
