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Systems Analyst (FT) Information Systems Florence, SC
Responsible for PC, Server, and network related hardware and software installation, maintenance and configuration. Customer/End-User Support for any computer related functions. Analyze current procedures and processes for continuous improvements in performance of the desk-side support team. Must be a proven performer with ability to work independently and in a team environment, able to manage multiple initiatives concurrently and ensure projects are completed on time, on budget and within scope.
MUHA BH62 - Document Management Specialist I Charleston, SC
Under limited supervision, the Document Management Specialist I will assist the Manager, Team Lead and Shift Supervisor in supporting the mission of Health Information Services in relation to integrity, security & availability of patient records.
MUHA AJ77 - TECH SUPPORT SPECIALIST II Columbia, SC, Columbia Medical Center Downtown
The Customer Support Analyst II works under direct supervision from the Service Desk Manager and with day-to-day guidance and coordination from the Senior Customer Support Analysts. The Customer Support Analyst II is expected to perform according to established Standard Operating Procedures (SOP) and to use IS-provided tools and technologies to troubleshoot customer issues and effectively escalate those tickets that the Customer Support Analyst II does not have the knowledge, skills, ability, or system access to resolve. This role is the first contact for MUSC customers reporting service incidents to or requesting support from IS. With the help of knowledge base content, the Customer Support Analyst II is responsible for triaging incidents and requests, realizing first contact resolution where possible and escalating tickets to subject matter experts (SME) where necessary. As the IS front line, the Customer Support Analyst II is a key representative to MUSC customers and, therefore, is expected to provide excellent customer service.
MUHA IT50 - Information Security Architect Charleston, SC
The Information Security Architect has responsibility for the design, build and implementation of enterprise-class information security systems and policies. The Information Security Architect will work with limited supervision across Information Solution domains and stakeholders (health, academic and research custodians) to design information security solutions that provide value for MUSC. This role reports to an Information Security Director with a matrixed reporting relationship to the Enterprise Architect as part of a virtual architecture team. Helps set the security strategy for MUSC and develops standards, roadmaps, solution paths and designs, and communication of emerging threats that help the organization achieve those strategies.
MUHA BH62 - Document Management Specialist I Charleston, SC
Under limited supervision, the Document Management Specialist I will assist the Manager, Team Lead and Shift Supervisor in supporting the mission of Health Information Services in relation to integrity, security & availability of patient records.
MUHA BH07 - Release of Information Specialist II Charleston, SC-Downtown
Under limited supervision, the Release of Information Specialist (ROI) II will assist the ROI Manager and Team Lead in supporting the mission of Health Information Services to ensure security, accuracy, & accessibility of personal health information. Will service as a resource within the team for ROI policies, procedures and workflows. Will serve as a preceptor for new employees.
MUHA IT66 - Application Analyst I Charleston, SC
The Application Analyst I, supports the MUSC’s academic, research and healthcare missions. Under direct supervision, the Application Analyst I, provides a variety of operational, consultative and collaborative functions within Information Solutions. This position assists with the implementation and maintenance of the Business Delivery and/or Clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Provides proactive and reactive support while maintaining a professional attitude and exhibiting good customer service skills. Maintains professional standards and exhibits excellent customer service skills while performing assigned tasks.
MUHA IT67 - Application Analyst II - Telemedicine Charleston, SC, Charleston, SC-Downtown
The Telehealth Application Analyst II will develop, implement and support clinical information systems impacting telehealth activity. Under the leadership of the Center for Telehealth, this position will work collaboratively with users of MUSC's Clinical Information Systems (CIS), with all departments in the Office of the CIO -Information Services (OCIO-IS) division, and all other departments or groups, campus-wide, as necessary, in problem-solving issues related to telehealth relevant Clinical Information Systems. The Telehealth Application Analyst II will Coordinate aspects of planning, design, development, training, implementation, communication, maintenance and evaluation of existing or new functionality related to Clinical Information Systems. Participation in a 24-hour on-call rotation is required.
MUHA IT97 - IT Program Manager - Remote Work Option Charleston, SC
Under very limited supervision, the IT Program Manager provides project and program management and oversees related communications to Executives and other leaders. This position is responsible for planning, executing, and controlling project-related activities, changes, and reporting across programs and projects within Information Solutions. The IT Program Manager guides, coaches, and mentors project managers working within their programs on the timely facilitation of issues management, risk assessments, project management documentation, budgeting, reporting and communication. This role is expected to be a leader in developing enterprise-wide program and project management tools, methodologies, policies, procedures, and training. The IT Program Manager ensures program and project staff accurately record and resolve project issues, change requests, and risks, and maintain accurate and up-to-date project documentation including charters, budgets, timelines, and other project documents.
MUHA EA32 - Registered Nurse II - Telehealth Charleston, SC, Charleston, SC-Downtown
Under general supervision, the Registered Nurse II provides individualized, goal-directed patient care to families and patients at the competent level utilizing the principles and practices of the nursing process; delivers safe and effective care and interacts with other members of the health care team to achieve desired results. This position will help staff the various and expanding Remote Patient Monitoring programs offered and supported by the MUSC Center for Telehealth.
MUHA AJ24 - System Engineer II Charleston, SC
The System Engineer II, Servers reports to the Team Leader, Hosting Services-Servers in support of MUSC’s academic, research and healthcare missions. Under indirect supervision, the System Engineer II, Servers provides a variety of operational, consultative, and collaborative functions within the Information Solutions. This position assists with the development, implementation and maintenance of the Hosting Services-Servers program supporting Windows, UNIX, Linux, VMware, Nutanix, and Cloud technologies. Provides proactive and reactive support while maintaining a professional attitude and exhibiting excellent customer service skills. Participates in team and project meetings and provides input on intelligent solutions to improve efficiency.
MUHA AH95 - Program Director, MUSC Health Community Connect Charleston, SC
The MUSC Health Community Connect Program Director is accountable for the overall success and day-to-day operations of MUSC’s Community Connect program including the development and oversight of the strategy, roadmap, budget and implementation. Leads a matrixed IS team to scope, plan and deliver solutions following the established project management framework and solution best practices. Collaborates with Epic and other technology vendors that are core to community connect program to ensure trusts, excellent service and support. Develops strong relationships and regularly communicates to stakeholders and customers to deliver optimal value by identifying requirements and managing the deployment, maintenance and integration of current and future capabilities and architecture. Manages the enterprise program finances by creating an usage-based costing systems that reflects real economic costs; creates charge-back/pricing mechanisms based on cost management and demand based pricing. Defines, tracks, and communicates relevant KPIs to measure performance and contribution to business goals and strategy. Reporting directly to the Deputy CIO, MUSC Health, the Program Director has a direct matrixed relationship with: · The Chief Medical Officer, MUSC Affiliations for alignment of strategic objectives, priorities, and governance along with supporting the growth in partnerships. · Affiliate Partners to identify requirements, align business outcomes, monitor and evaluate performance, and ensure adherence to corporate, financial, and technology standards. · Information Solutions leaders to coordinated resource allocation, integration into the IS architecture and security environment, and adherence to standards and processes.
MUHA BH01 - Release of Information Specialist I Charleston, SC-West Ashley
Responsible for the authorized release of information requested from patient records under the jurisdiction of the Health Information Services Department, in accordance with laws pertaining to the release of confidential information as well as departmental and institutional policy.
UNIV - Systems Architect - Biomedical Informatics Center Charleston, SC-Downtown
Working closely with BMIC & IS senior leadership, design and implement Microsoft Azure cloud-based solutions for research data warehousing and pipelines/solutions for data analysis.
UNIV - Systems Programmer/Developer III - Pathology and Laboratory Medicine Charleston, SC-Downtown
To support the goals set by the Chair of the Dept of Pathology and the Director of the Informatics division in Pathology and Laboratory Medicine including assessing, designing, planning, implementing, monitoring and maintaining applications and web services. To enhance internal and outreach clinical operations by supporting pathology faculty and residents and staff's interaction with clinical and anatomic pathology data in support of MUSC’s academic, research, and healthcare missions.
MUHA IT67 - Application Analyst II Charleston, SC
The Application Analyst II, supports MUSC’s academic, research and healthcare missions. Under indirect supervision, the Application Analyst II, provides a variety of operational, consultative and collaborative functions within the Information Solutions. This position assists with the development, implementation and maintenance of the Business Delivery and/or Clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Provides proactive and reactive support while maintaining a professional attitude and exhibiting excellent customer service skills. Participates in team and project meetings, assist with onboarding of new hires, lead designated projects and provides input on intelligent solutions to improve efficiency assist.
MUHA AG38 - HR ANALYST - (Temp) Charleston, SC, Charleston, SC-Downtown
The HR Analyst leads system training and refresher courses; provides trend reports; and provides support on all HR systems. This role creates and provides reports to include reports on data and input errors. This position resolves issues with pay errors related to information input by HR colleagues and audits to ensure data integrity.
MUHA IT67 - Application Analyst II Charleston, SC
The Application Analyst II, supports MUSC’s academic, research and healthcare missions. Under indirect supervision, the Application Analyst II, provides a variety of operational, consultative and collaborative functions within the Information Solutions. This position assists with the development, implementation and maintenance of the Business Delivery and/or Clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Provides proactive and reactive support while maintaining a professional attitude and exhibiting excellent customer service skills. Participates in team and project meetings, assist with onboarding of new hires, lead designated projects and provides input on intelligent solutions to improve efficiency assist.

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The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.